Business Office Manager (BOM)

Care Initiatives • Dunlap, IA

3d

About The Position

Dunlap Specialty Care, a 46-bed long-term care skilled nursing community in Dunlap, Iowa, is hiring a full-time Business Office Manager as a member of its administrative team. The role manages core business office functions, including accounts receivable and payable, resident trust accounts, collections, insurance billing, financial records, and reporting. The manager supports timely and accurate reimbursement and month-end functions while maintaining compliance with company policies, confidentiality standards, and applicable regulations.

Care Initiatives operates more than 40 skilled nursing communities throughout Iowa. The organization states that it is committed to attracting and retaining a diverse staff and to creating inclusive, equitable, and welcoming working and learning environments.

Requirements

• High school diploma or equivalent required.
• Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
• Strong organizational skills and exceptional attention to detail and accuracy.
• Proficiency with computer systems, financial software, and Microsoft Office applications.
• Strong communication and customer service skills, with the ability to build positive relationships with residents, families, and team members.

Nice To Haves

• Associate or bachelor’s degree in business, accounting, healthcare administration, or a related field.
• Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role.

Responsibilities

• Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
• Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
• Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
• Prepare reports, reconcile accounts, and support month-end business office functions.
• Ensure compliance with HIPAA, confidentiality standards, and applicable federal and state regulations.

Benefits

• Competitive wage.
• Eligible employees have access to medical, dental, and vision benefits, 401(k), PTO, and other benefit options.
• Referral bonus program with cash rewards for referring friends.
• Company-paid training and tuition reimbursement.
• Digital wallet access to pay as earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED