Business Office Manager (BOM)

Lakeside Health & Wellness•Kemp, TX

About The Position

The Business Office Manager (BOM) contributes to the financial success of the Community by completing the analysis, documentation, communication, and paperwork needed to administer the resident trust fund, bill services accurately, and process vendor invoices on time. The role supports cash flow through processes and procedures that comply with applicable guidelines and regulations. The BOM coordinates business-office functions with other departments and is responsible for accurate financial records, timely correspondence, payer reconciliation, and reporting. The position is full-time and exempt salaried, with a Monday–Friday schedule of 8:00 a.m. to 5:00 p.m.; evenings and weekends may be needed.

Requirements

  • Associate degree in Business or a similar field.
  • Two or more years of prior long-term-care experience as a Business Office Manager.
  • Ability to maintain accurate financial records and handle correspondence in accordance with policies and procedures.
  • Ability to coordinate with other departments and meet daily, weekly, and monthly deadlines.

Nice To Haves

  • PCC Electronic Medical Record experience preferred.

Responsibilities

  • Maintain an accurate census in coordination with other departments.
  • Verify accurate payer data on all accounts.
  • Collect information needed to ensure timely conversion to Medicaid.
  • Immediately communicate correspondence from fiscal intermediaries and others.
  • Operate in accordance with policies, procedures, and state, federal, and local requirements.
  • Coordinate Business Office Manager functions with other departments and meet established daily, weekly, and monthly deadlines.
  • Compile and maintain accurate financial records and handle correspondence promptly in accordance with policies and procedures.
  • Communicate and work cooperatively with vendors, suppliers, and contractors.
  • Ensure timely deposits, monitor bad debt levels, and avoid significant increases.
  • Establish and arrange payment in the absence of the Admissions Coordinator and secure information on residents’ financial status.
  • Act as billing liaison between CSO and residents or families.
  • Maintain confidentiality of records.
  • Complete monthly occupancy and death reports on time.
  • Ensure timely and accurate recertification of Medicaid benefits.
  • Manage the Patient Trust with the Administrator.
  • Complete monthly census dates for payer reconciliation.

Benefits

  • Very competitive pay.
  • Generous paid time off (PTO) and holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Company-paid LTD/AD&D insurance.
  • Short-term disability.
  • Supplemental insurances, including hospital indemnity, cancer policies, and legal plans.
  • 401(k) with matching.
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