Business Office Manager (BOM)

Saber Health Group•Fletcher, NC

2d•Onsite

About The Position

The Business Office Manager leads revenue cycle operations and oversees the daily operations of the business office at a skilled nursing facility. The role drives cash collections, reduces accounts receivable aging, and ensures financial accuracy and compliance with regulatory and company standards. Responsibilities include managing census, daily deposits and cash posting, private-pay collections, resident trust accounts, and Medicaid eligibility processes. The manager partners with the billing team to support accurate, timely insurance claim submission and resolve billing issues. The position is located at Greentree Ridge Health & Rehab Center in Fletcher, North Carolina.

Requirements

High school diploma or equivalent required.
At least two years of experience in a long-term care business office or another related healthcare setting.
Working knowledge of health insurance payers, including Medicare, Medicaid, and managed care plans.
Understanding of Medicaid eligibility requirements and the application process, including follow-up and documentation coordination.
Ability to communicate professionally and tactfully with residents, families, staff, and external partners.
Strong organizational and time-management skills, including the ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office applications, including Outlook and Excel.

Nice To Haves

Some college coursework in business, healthcare administration, or a related field preferred.
Experience with healthcare billing or electronic systems preferred.

Responsibilities

Oversee daily business office operations and ensure adherence to regulatory and company standards.
Drive cash collections and reduce accounts receivable aging.
Maintain overall financial accuracy and compliance.
Manage census, daily deposits, and cash posting.
Manage private-pay collections and resident trust accounts.
Coordinate Medicaid eligibility processes, including follow-up and documentation.
Partner with the billing team to support accurate and timely insurance claim submission and resolve billing issues.