Business Office Manager
About The Position
The Business Office Manager supports facility operations by maintaining business office systems and supervising staff. The role assists with supervision and management of business office staff and handles authorization, resident trust fund, census, billing, payment, collections, and related operational duties. The position requires a high school diploma or equivalent, a strong understanding of skilled nursing billing and payment, and proficiency with Microsoft products. One year of experience in a long-term care facility is preferred. Knowledge and experience with PCC is also preferred. The essential functions include prolonged computer use and frequent standing or walking, reaching, pushing or pulling, talking or hearing, tasting or smelling, and lifting up to 50 pounds. Sitting and climbing, balancing, stooping, kneeling, crouching, or crawling may be required occasionally. The work environment typically has low to moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- High school diploma or equivalent.
- Strong understanding of skilled nursing billing and payment.
- Proficiency in Microsoft products and computer skills.
- Ability to read technical procedures and comprehend policy and procedure manuals.
- Ability to present information effectively and respond to questions from managers and employees.
- Ability to apply fractions, percentages, ratios, and proportions to practical situations.
- Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions.
- Ability to perform prolonged computer use; frequently stand or walk, reach, push or pull, talk or hear, taste or smell, and lift up to 50 pounds; occasionally sit and climb, balance, stoop, kneel, crouch, or crawl.
- Ability to adjust visual focus and use close, distance, color, peripheral, and depth perception.
Nice To Haves
- One year of experience in a long-term care facility.
- Knowledge and experience with PCC.
Responsibilities
- Obtain managed care and Medi-Cal or Medicaid authorizations, including bedholds.
- Assist with managing the resident trust fund, including printing and distributing monthly statements.
- Supervise business office staff and take appropriate disciplinary measures.
- Maintain census and report status changes.
- Attend stand-up meetings at the Administrator’s request.
- Assist with Medi-Cal or Medicaid applications.
- Prepare TARS as needed.
- Track Medi-Cal and Medicaid redeterminations.
- Participate in billing and payment processes, including preparing bank deposits.
- Undertake collection activity for bad debts.
- Schedule and assign employees and follow up on work results.
- Assist with overall supervision and management of business office staff.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
