Business Office Manager - Surgical Center of the Treasure Coast

SCA Health•Port St. Lucie, FL

About The Position

The Business Office Manager provides operational support to the Surgical Center of the Treasure Coast by performing and coordinating business office functions, including human resources, medical records, credentialing, admissions and intake, accounts payable, billing, collections, clinical logs, and month-end reporting. This working manager coordinates the business office team, supervises non-medical personnel, and serves as backup for business office teammates. The role ensures administrative and accounting procedures are completed accurately and on time, handles payroll and office resources, and liaises with billing, building maintenance, and housekeeping companies. The manager works closely with the Clinical Director and Administrator to support efficient facility operations and promote use of the surgery center. The position also interprets and implements third-party payer contract terms, answers calls as needed, and performs other administrative duties.

Requirements

Associate degree required, or a high school diploma/GED with equivalent work experience.
Five years of experience in a medically related environment required.
Experience supervising non-medical teammates required.
Knowledge of medical terminology required.
Understanding of insurance processes, including verification, required.
Computer experience, including Excel, Word, medical billing software, and applications.
Good communication skills and phone etiquette.

Nice To Haves

Bachelor’s degree preferred.
Surgery center experience is a plus.
Experience with patient admissions, scheduling, and medical office operations desired.
Experience with SharePoint and SurveyMonkey preferred but not required.

Responsibilities

Coordinate the Business Office team and functions to ensure operations run smoothly and efficiently.
Directly supervise non-medical personnel, including orientation, ongoing coaching, and annual evaluations.
Be responsible for human resource procedures.
Serve as backup to all business office teammates as a working manager.
Ensure administrative and accounting procedures are carried out accurately and on time, and monitor reports.
Manage office supplies and equipment and serve as the main contact for building maintenance items.
Liaise with billing, building maintenance, and housekeeping companies, including contract evaluation and negotiations.
Complete payroll accurately and on time and forward it to corporate for processing.
Work closely with the Clinical Director to support efficient overall operations and report activities to the Administrator.
Work closely with the Administrator to promote utilization of the Surgery Center.
Accurately interpret and implement third-party payer contract terms.
Answer the telephone as needed.
Demonstrate annual competency in job tasks and equipment operation.
Perform other miscellaneous administrative duties as needed.
Perform business office functions including human resources, medical records, credentialing, admissions/intake, accounts payable, billing, collections, clinical logs, and month-end reporting.