Business Office Manager HCC

PruittHealth•Griffin, GA

22d

About The Position

The Business Office Manager assists the Administrator in ensuring that all functional areas required to operate the facility are covered. The role primarily manages and oversees the facility’s accounting, general bookkeeping, and personnel record management. It also supports front-desk coverage, marketing inquiries, staff administration, resident billing and collections, payroll, accounts payable, and communication with the Home Office and Staff Accounting.

Requirements

Associate of Arts degree or diploma from a technical school, with courses in related subjects.
At least six months of experience in a payroll, insurance, and/or clerical position.

Nice To Haves

Two years of experience in a payroll, insurance, and/or clerical position.
Typing speed of at least 50 words per minute.

Responsibilities

Answer phones and greet guests courteously and professionally; take appropriate information or messages and provide backup receptionist coverage during business hours as needed.
Accept initial inquiries, provide marketing tours, and arrange marketing meals as appropriate.
Participate in recruiting, interviewing, evaluating, and supervising receptionist staff, and provide general direction to help ensure appropriate staffing, service quality, and customer service.
Process new-hire pre-employment documentation and ensure background and other pre-employment checks are completed satisfactorily according to policy.
Assist the Administrator and department leaders with tracking partner performance evaluations.
Receive and distribute mail to appropriate personnel and residents within 24 hours of receipt.
Keep business-office documents and postings updated and monitored on staff and resident bulletin boards and other communication areas.
Assist the Administrator and/or Life Enrichment Coordinator with seasonal decorating and events.
Maintain an office calendar of move-ins, move-outs, staff vacations, events, and other relevant items.
Accept and receive monthly rent and other payments, and maintain records of payments on applicable tenant account cards.
Enter deposits into the accounts receivable system daily, process deposits by scanner or bank delivery, and file records.
Update the accounts receivable system daily for census changes, including move-ins, move-outs, transfers, and level-of-care changes; communicate with the Marketing Director to ensure smooth information transfer.
Generate monthly resident billings and review them for accuracy.
Monitor and collect past-due rents promptly, working with Medicaid case managers, residents, family members, and/or responsible parties in accordance with Frontier Management collection policy.
Maintain resident, employee, and other business files.
Manage time-clock records, enter time-off data, review missed punches, conduct error reviews twice per week, communicate clock-in policies, and inform department heads of employee policy misuse or abuse.
Review payroll data and coordinate with the Staff Accountant for final submission.
Prepare facility staff time cards and calculate regular and overtime hours for each pay period.
Enter new-employee information, wage changes, address changes, and employee termination information into the intranet in a timely manner.
Code accounts payable invoices, submit them to the Executive Director for review, retain a copy in the business office, and send original invoices to the Home Office weekly.
Communicate with Staff Accounting as needed to ensure accounts payable, accounts receivable, and payroll processes operate smoothly and issues are resolved promptly.
Follow up with vendors for missing invoices as necessary.