Business Office Director

Astor at Delray Beach•Delray Beach, FL

About The Position

The Business Office Director is responsible for financial and certain Human Resources duties for the Community, as assigned, and may manage other administrative team members and functions. The role supports accounting, resident billing, budgeting, payroll, recruiting, benefits, employee relations, and employment compliance in coordination with the General Manager and other staff. The position also follows emergency and safety procedures, communicates changes in residents’ physical or mental health to designated staff, reviews Concierge hours and monthly meetings with the Salus Coach, and participates in monthly Manager on Duty coverage. The role may involve exposure to infectious waste and diseases, interactions with residents who may be hostile or emotionally upset, and background, criminal, or drug testing.

Requirements

  • High school graduate or equivalent certificate.
  • Three to five years of progressive office management experience.
  • Physically able to bend and reach.
  • Physically able to sit for extended periods.
  • Physically able to push and pull and lift up to 40–50 pounds if necessary.
  • Work weekends and holidays as assigned.
  • May be required to work shifts other than the one for which hired and extended hours of up to 16 hours per day.

Nice To Haves

  • Associate degree preferred.
  • Successful completion of bookkeeping or accounting courses is helpful.

Responsibilities

  • Code invoices for payment, verify appropriate approvals, provide vendor information to Accounting, batch weekly invoices, audit expense reports and petty cash reconciliations, provide month-end close accruals, and respond to vendor inquiries.
  • Adhere to the weekly accounting cycle and enter post-ancillary charges and fees into the billing system.
  • Assist the General Manager with reviewing resident bills, maintaining resident files, distributing resident bills, the annual budget process, and analysis of monthly financials.
  • Demonstrate understanding of accrual-basis financial statements and capital expenditures versus financial statement expenses; analyze departmental payroll variances against budget and revenue by product type.
  • Pull hours from the time clock, export hours and timesheets from payroll systems, make approved payroll edits, monitor employee time punches, ensure accurate payroll-grid recording of hours and dollars, process employee status changes, monitor payroll check disbursements, and archive or discard payroll records at the end of each cycle.
  • Serve as a point of contact for Human Resources matters, address team member relations matters with the General Manager, and interpret and communicate HR policies and procedures.
  • Oversee Community-level benefits management, including open enrollment, ongoing benefits communication, and benefits orientation for new hires.
  • Maintain accurate team member files and employment records.
  • Administer recruiting for new hires, including searching and screening candidates, tracking applicants, checking references, and producing offer letters.
  • Ensure regulatory and legal compliance for employment matters and handle Community workers’ compensation administration.
  • Follow emergency procedures and understand safety practices and procedures.
  • Communicate effectively with the General Manager and other staff.
  • Immediately advise the Salus Coach, Wellness Director, and General Manager of changes in a resident’s physical or mental health.
  • Review Concierge hours and monthly meetings with the Salus Coach.
  • Participate in monthly Manager on Duty coverage.
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