Business Office Director

Calveria at Indian Land•Indian Land, SC

About The Position

The Business Office Director is responsible for financial and certain Human Resources duties for the Community, as assigned, and may manage other administrative team members and functions. The role supports accounting, resident billing, financial analysis and budgeting, payroll administration, recruiting, benefits, employee relations, and employment compliance. It also supports Community operations and resident well-being in coordination with the General Manager and other staff. The position requires 3 to 5 years of progressive office management experience. A high school diploma or equivalent is required; an associate degree is preferred. Bookkeeping or accounting coursework is helpful. Physical requirements include bending and reaching, sitting for extended periods, and pushing, pulling, and lifting up to 40–50 pounds if necessary. The position may involve weekend and holiday work, shifts other than the one initially assigned, and extended hours of up to 16 hours per day.

Requirements

  • High school graduate or equivalent certificate.
  • 3 to 5 years of progressive experience in office management.
  • Physically able to bend and reach.
  • Physically able to sit for extended periods of time.
  • Physically able to push and pull and lift up to 40–50 pounds if necessary.
  • Required to work weekends and holidays as assigned.
  • May be required to work shifts other than the one for which hired and extended hours of up to 16 hours per day.

Nice To Haves

  • Associate degree preferred.
  • Successful completion of bookkeeping or accounting courses is helpful.

Responsibilities

  • Code invoices for payment and verify that they have the appropriate approvals.
  • Provide vendor information to the Accounting department and respond to vendor inquiries.
  • Batch weekly invoices for payment, audit expense reports and petty cash reconciliations, and provide month-end close accruals to Accounting.
  • Adhere to the weekly accounting cycle.
  • Enter post-ancillary charges and fees into the billing system; assist the General Manager in reviewing resident bills and maintaining resident files; and distribute resident bills promptly.
  • Demonstrate understanding of accrual-basis financial statements, analyze departmental payroll variances against budget, distinguish capital expenditures from financial statement expenses, and analyze revenue by product type.
  • Assist the General Manager with the annual budget process and analysis of monthly financials.
  • Pull hours from the time clock and export them into the payroll grid; make approved payroll edits promptly; monitor employee time punches; and export timesheets from the payroll system.
  • Ensure payroll hours and dollars are properly recorded in the payroll grid, process employee-status changes, monitor payroll check disbursements, and archive or discard payrolls at the end of each cycle.
  • Serve as a point of contact for Human Resources matters and address team member relations issues in conjunction with the General Manager.
  • Interpret and communicate Human Resources policies and procedures to employees, both proactively and in response to questions.
  • Oversee Community-level benefits management, including assisting with open enrollment, ongoing benefits communication, and benefits orientation for new hires.
  • Maintain accurate team member files and employment records.
  • Administer recruiting for new hires, including searching and screening candidates, tracking applicants, checking references, and producing offer letters.
  • Ensure regulatory and legal compliance for employment-related matters and administer workers’ compensation for the Community.
  • Follow emergency procedures and understand safety practices and procedures.
  • Communicate effectively with the General Manager and other staff.
  • Immediately advise the Salus Coach, Wellness Director, and General Manager of changes in a resident’s physical or mental health.
  • Review Concierge hours and monthly meetings with the Salus Coach.
  • Participate in monthly Manager on Duty coverage.
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