Business Office Director

Atria Senior Living•CA-Sacramento, CA

10d•$70,990 - $81,639

About The Position

The Community Business Director (CBD) manages and supervises the community’s business office functions. The CBD is the primary resource for residents, families, and employees with questions about cash receipts, billing, vendor payments, expenses, payroll, and benefits. The role coordinates accurate employee payroll and benefits data and explains benefit options to employees. The CBD oversees resident data and billing accuracy, directs accounts receivable and accounts payable processes, and supervises front desk and clerical personnel. The position assists the Executive Director with operational decisions, expenditures, and budget matters; supports month-end close and analysis of operating results; and maintains employee files in accordance with company policies and applicable regulations. Additional duties include special projects, serving regularly as manager-on-duty, assisting with inquiry tours, and possibly driving a company vehicle when required by the community.

Requirements

Associate or bachelor’s degree in Accounting, Business, Finance, or a related field and two years of experience with business office functions, or an equivalent combination of education and experience.
Working knowledge of general accounting, billing and collections, and expense management practices.
Working knowledge of federal and state employment laws.
Ability to communicate clearly and accurately, provide necessary detail under stressful or demanding conditions, and demonstrate a positive attitude and team orientation.
Demonstrated performance management skills, including communicating expectations, documenting performance discussions and issues, coaching, and completing performance management expectations as guided by the company.
Ability to perform budget analysis and variance reporting.
Proficiency with Microsoft Office and ability to operate standard office equipment.

Nice To Haves

Three to five years of experience in business office management, finance, or accounting.

Responsibilities

Manage and supervise the community’s business office functions and respond to inquiries from residents, families, and employees about cash receipts, billing, vendor payments, expenses, payroll, and benefits.
Coordinate accurate employee payroll and benefits data and explain benefit options to employees.
Oversee resident data collection and maintenance, including resident statement accuracy, review of resident agings, confirmation of level of care for billing accuracy, and resident demographic information.
Manage and supervise front desk and clerical personnel, including scheduling, assigning and directing work, performance reviews, input on pay adjustments, hiring, and discipline in accordance with company policy.
Assist the Executive Director with community operations by reviewing and advising on billing issues, expenditures, and budget matters using independent judgment and discretion.
Manage and direct accounts receivable, including pursuing and following up on unpaid balances.
Ensure correct coding of accounts payable and accrue expenses as needed.
Direct collection of employee data related to demographics, payroll, benefits, and leave administration, and maintain employee files in accordance with company policies and applicable regulations.
Assist with the month-end close process, including preparing accruals and analyzing the general ledger and monthly operating statements.
Work with the Executive Director to understand operating results and trends.
Complete special projects, requests, and assignments as appropriate.
Serve regularly as the community’s manager-on-duty.
Assist with the sales process by conducting inquiry tours as needed.
Drive a company vehicle from the community to social and other destinations if required by the community.
Perform other duties as needed or assigned.