Business Office Director

SENIOR LIVING HOSPITALITY GROUP • Bridgeport, CT

6d

About The Position

The Business Office Director oversees financial operations, billing, accounts payable and receivable, payroll, and resident financial services within a senior living community. The role ensures accurate financial reporting, regulatory compliance, and effective business office operations to support the community’s success. The position is primarily office-based, with some interaction in resident areas. It requires extended periods of sitting, as well as some standing, walking, and light lifting of office materials. Occasional evening or weekend work may be required to meet financial deadlines.

Requirements

• Minimum of 3–5 years of experience in senior living, healthcare, or long-term care financial management.
• Strong knowledge of Medicare, Medicaid, private insurance, and resident billing processes.
• Proficiency in financial software, accounting systems, and Microsoft Office Suite.
• Excellent leadership, communication, and organizational skills.
• Ability to handle confidential financial information with professionalism and integrity.

Nice To Haves

• Bachelor’s degree in accounting, business administration, healthcare administration, or a related field preferred.

Responsibilities

• Oversee accounts receivable and accounts payable, ensuring timely and accurate billing and payments.
• Manage resident financial accounts, including monthly statements, deposits, and payment plans.
• Ensure compliance with financial policies and regulatory requirements, including Medicaid, Medicare, and private insurance billing.
• Supervise payroll processing, verifying accuracy and compliance with wage and hour laws.
• Maintain financial records and reporting, collaborating with corporate finance teams and auditors as needed.
• Monitor cash flow, budget performance, and expense control to support the community’s financial health.
• Coordinate with the Admissions and Sales teams to ensure seamless move-in processes and financial documentation.
• Support residents and families with financial inquiries, billing issues, and payment arrangements.
• Supervise business office staff and provide training and development to ensure efficiency and accuracy.
• Assist the Administrator with financial planning, forecasting, and strategic decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager