Business Office Coordinator

Signature Healthcare at Home • Mount Vernon, WA

3d • Onsite

About The Position

Signature Healthcare at Home is seeking a Business Office Coordinator for its Burlington location. This fully onsite, full-time role supports the agency’s administrative operations and leadership team. The position suits someone with office experience who is detail-oriented, enjoys building long-term relationships, and can balance competing priorities.

The coordinator handles incoming and outgoing calls, supports coordination of patient care, maintains patient records and data in the electronic medical records system, performs clerical and reception duties, and assists with billing activities alongside the revenue management team.

Requirements

• High school diploma or equivalent; relevant experience may be accepted in lieu of a diploma.
• At least 2 years of experience in an administrative role.
• Demonstrated ability to multitask.
• Strong interpersonal communication skills.
• Proficiency with office technology.

Nice To Haves

• Experience in a medical setting or familiarity with home health.

Responsibilities

• Answer incoming phone calls, direct callers to the appropriate department or personnel, and take messages for unavailable staff.
• Make outgoing calls to patients and client families, caregivers, physicians, and referral sources to support care coordination, including confirming appointments and communicating plan-of-care information.
• Complete workflow tasks in the electronic medical records system, including demographic changes, medical-record uploads, and ongoing patient-chart maintenance.
• Enter data accurately and promptly into patient records, internal tracking systems, and other resources.
• Perform routine clerical tasks, including distributing mail, printing materials, and organizing supplies.
• Greet in-person visitors, vendors, and other guests as the agency’s first point of contact.
• Assist with the full-cycle billing process alongside the revenue management team, from entering invoices into accounts payable to clearing claims held in the electronic medical records system.
• Handle other administrative tasks as assigned.

Benefits

• Medical, dental, and vision coverage available on the first day of the month after hire.
• Paid company holidays.
• Paid vacation time.
• 401(k) match after 90 days.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED