Business Office Associate - Part Time

CarMax•Bakersfield, CA
•$17 - $26

About The Position

The Business Office Associate supports store operations by accurately processing sales, auction, and appraisal transactions in a fast-paced, team-oriented environment. The role combines customer service, cash management, document processing, and clerical work while upholding CarMax’s standards for transparency, integrity, confidentiality, and compliance. The associate welcomes and assists customers, processes and audits retail and wholesale sales paperwork, and manages auction and appraisal transactions. They also handle payments and deposits, support multiple departments, help train new associates, and maintain an accurate and orderly work area in accordance with Environmental, Health and Safety requirements. This is a part-time position in Bakersfield, California, with an hourly rate of $16.91–$25.60.

Requirements

  • Ability to read, interpret, and record data accurately for compliance and reporting.
  • Strong organizational and multitasking skills in a deadline-driven environment.
  • Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
  • Effective verbal and written communication skills for customer and team interactions.
  • Ability to lift up to 20 lbs and work on your feet for extended periods.
  • Commitment to confidentiality, integrity, and adherence to CarMax policies.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

  • Greet customers, answer questions, and guide them through paperwork processes.
  • Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
  • Receive payments, prepare deposits, and follow cash security protocols.
  • Train and mentor new associates and support multiple departments, including balancing overflow traffic.
  • Perform filing, data entry, and reconciliation of missing information while maintaining accuracy.
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean, orderly work area.

Benefits

  • Part-time associates may be eligible for sick time where required by state law; accrual varies by state.
  • Part-time associates are eligible for 8 to 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
  • Part-time associates are eligible for 4 hours of Floating Holiday Time each calendar year, subject to manager approval.
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