Business Office Assistant

PACS

About The Position

The Business Office Assistant maintains administrative activities in accordance with applicable federal, state, and local standards and regulations, established policies and procedures, and supervisor direction. The position supports the Administrator, Director of Nursing (DON), and Business Office Manager with administrative tasks and helps ensure the facility’s day-to-day administrative operations run effectively. Duties may include clerical and accounting functions, such as processing cash receipts and ancillary data, and assisting with human resources and payroll tasks. The role has no supervisory responsibilities. The employee must maintain the confidentiality of residents’ care information, including protected health information, and report known or suspected unauthorized disclosure. The position requires a high school diploma or GED, clerical knowledge, computer literacy, typing at least 40 words per minute, and familiarity with office machines and equipment. Excel proficiency is preferred. Work is performed in a facility environment with usually low to moderate noise. The role involves prolonged computer use, regular sitting, standing, walking, talking, reading, and hearing; occasional lifting or moving of up to 25 pounds; frequent use of office equipment; and possible assistance with resident evacuation during emergencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED, at minimum.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from managers and employees.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and handle concrete variables where standardization is limited.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Knowledge of clerical functions and computer literacy.
Ability to type at least 40 words per minute.
Ability to use a 10-key calculator.
Knowledge of office machines and equipment.
Ability to occasionally lift and/or move up to 25 pounds.
Ability to perform prolonged use of a desktop or laptop computer.
Ability to sit, stand, walk, talk, read, or hear regularly and use office-related equipment frequently.
May need to assist in evacuating residents during emergencies.

Nice To Haves

Proficiency in Excel is preferred.

Responsibilities

Follow the supervisor’s schedule and instructions and established policies and procedures.
Assist with organizing, planning, and directing administrative activities in accordance with established policies and procedures.
Maintain and file meeting minutes.
Represent the community and contribute to community relations, public regard, and awareness of the community.
Support the Administrator, DON, and Business Office Manager with administrative tasks.
Perform clerical and accounting functions, including cash receipts and ancillary data.
May assist with human resources and payroll duties.
Maintain a good working rapport with inter-department personnel and other facility departments.
Assist in recording incidents and accidents and file records in accordance with established policies and procedures.
Assist with administrative studies and projects as assigned or needed.
Ensure administrative personnel follow ergonomics policies and procedures concerning lifting techniques, repetitive tasks, and safety equipment and supplies.
Ensure sufficient office supplies and equipment are available for the facility’s day-to-day operational needs.
Protect the confidentiality of residents’ protected health information and promptly report suspected or known disclosure violations to the Administrator.
Maintain the confidentiality of resident care information and report known or suspected unauthorized disclosures.