Business Manager

Positions in our Dental Offices•Roseburg, OR

About The Position

Gentle Dental is hiring a people-focused Business Manager for a new dental practice in Roseburg, Oregon, anticipated to open in January 2027. The manager will help establish efficient operations, build a positive team culture, and create an excellent patient experience, with support from operational and clinical leadership. The role has a stated pay range of $27–$30 per hour, depending on experience.

Requirements

  • Strong leadership, communication, and organizational skills.
  • Ability to motivate a team, solve problems, and manage competing priorities.
  • Comfort working with technology and practice management software.
  • A patient-first mindset and genuine passion for building a successful team.

Nice To Haves

  • Previous dental or healthcare management experience is preferred but not required.
  • Experience with QSI or Denticon is a plus.
  • Enjoys taking initiative, building relationships, and creating structure in a growing environment.

Responsibilities

  • Recruit, train, coach, and support office team members.
  • Build a collaborative, patient-focused office culture where employees feel supported and empowered.
  • Partner with providers and regional leadership to ensure the team has the resources to deliver excellent patient care.
  • Oversee daily office operations, staffing schedules, patient flow, and administrative processes.
  • Lead daily team huddles and address operational challenges proactively.
  • Support front-office functions, including scheduling, treatment plan presentations, insurance coordination, and patient financial discussions.
  • Resolve patient concerns professionally and compassionately.
  • Monitor production, collections, patient retention, and other key performance indicators.
  • Identify opportunities to improve efficiency, patient access, and office performance.
  • Oversee financial and administrative responsibilities, including cash handling, payroll review, and reporting.
  • Ensure compliance with company policies, licensing requirements, and applicable healthcare regulations.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) with company matching contributions.
  • Paid time off (PTO).
  • Continuing education opportunities.
  • Career development and advancement opportunities.
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