Business Manager

Adelphi Group•Franklin, TN
•Hybrid

About The Position

The Business Manager supports the account team by coordinating campaign schedules, internal workflows, meetings, team resources, and campaign documentation. The role helps ensure projects stay on schedule and that the right people and resources are in place to meet campaign milestones and client deadlines. It also involves maintaining organized team records, sharing meeting recaps and weekly updates, and alerting Business counterparts to issues that could affect schedules or deadlines. The position follows Omnicom’s policy of working in the office at least three days per week, unless additional in-office days are directed by the agency or manager. Omnicom states that it is committed to hiring and developing exceptional talent and building inclusive teams.

Requirements

  • 0–2+ years of related experience.
  • Collaborative approach and ability to work across teams rather than in silos.
  • Organized and detail-oriented.
  • Ability to multitask and problem-solve under pressure in a fast-paced environment.
  • Proactive, with an eye toward next steps.
  • Ability to work well with people with different personalities and backgrounds.
  • Ability to remain calm in stressful situations.
  • Ability to bring team members together.

Responsibilities

  • Work with Business team counterparts to build campaign schedules and strategically plan internal workflows to meet campaign deadlines.
  • Manage day-to-day workflow, including planning daily meetings, Teams channels, and internal status documents.
  • Oversee team resource utilization, ensuring coverage for scoped projects and team absences, and flagging when additional resources are needed.
  • Collaborate with Business counterparts to secure the appropriate internal team members for meetings based on meeting goals or campaign milestones.
  • Capture meeting notes and share recaps after internal team meetings.
  • Book meeting rooms, order catering, and coordinate meeting logistics, including whiteboards, pinning work, and room setup.
  • Organize and maintain the team OneDrive, including campaign documents, final deliverable files, and notes.
  • Send a weekly wrap email to the internal team summarizing the previous week’s achievements and the following week’s priorities.
  • Alert Business counterparts to issues that may affect campaign schedules or client deadlines.
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