Business Manager

Morrison Mahoney LLP•Boston, MA

7d•$120 - $170•Hybrid

About The Position

The Business Manager manages the firm’s day-to-day business and administrative operations in close collaboration with firm leadership, supporting efficient operations and sound financial discipline. The role covers financial performance, billing and collections advisory, client rates and fee arrangements, vendor and business contracts, budgeting, and operational processes. The Business Manager analyzes financial and operational information and turns it into practical recommendations for leadership. The role advises on billing, collections, and accounts receivable without directly overseeing those functions; analyzes financial reports and key metrics; leads budgeting and supports forecasting and financial planning; and advises on pricing, contracts, investments, and other business initiatives. It also leads approved process improvements, manages key vendor relationships, prepares Executive Committee materials, tracks committee decisions, and assists with office operations and other business functions as needed. The position is primarily performed in a professional office environment, with daily in-office presence required at the start. A hybrid arrangement will be considered after four months of employment. Occasional travel to branch offices or firm events is required.

Requirements

Bachelor’s degree in business administration, finance, accounting, or a related field.
10+ years of experience as a business manager or in a related role.
Strong financial analytical skills, including the ability to review a P&L, forecasts, expenses, invoices, and financial reports.
Ability to work effectively across departments, manage competing priorities, and hold others accountable for deliverables.
Excellent organizational skills and exceptional attention to detail.
Strong interpersonal and communication skills, including the ability to explain complex business issues to attorneys, staff, vendors, and firm leadership.
Proficiency in Microsoft Office Suite, including advanced Excel skills.
Professionalism, discretion, and integrity in handling sensitive firm, financial, personnel, and client information.
Ability to build relationships and address business and financial matters confidently and diplomatically.
Ability to influence and drive initiatives forward without formal decision-making authority.

Nice To Haves

Experience in a law firm or professional services environment.
Prior experience in an insurance defense or litigation-focused law firm.
Experience with legal billing systems, financial software, or practice management platforms.
Experience supporting C-suite or senior executive leadership.

Responsibilities

Advise firm leadership and the Director of Finance on billing, collections, and accounts receivable matters without directly overseeing those functions.
Help resolve invoice disputes, rejected or reduced invoices, write-downs, billing guideline issues, and e-billing problems by identifying root causes and preventing recurrence.
Identify and evaluate AI tools and other technology for billing, invoice review, and collections, and partner with firm leadership and the Director of Finance to pilot and adopt tools.
Analyze financial reports and metrics, including realization and collection rates, and provide business insights and recommendations to firm leadership.
Identify firm-wide trends, variances, financial risks, and opportunities, and lead development of responses or corrective actions to improve efficiency, profitability, and service.
Analyze the financial implications of client rates, discounts, alternative fee arrangements, and other pricing decisions, and present recommendations to leadership and attorneys.
Review business contracts from a financial and commercial perspective, identify pricing concerns, financial risks, renewal provisions, and other issues, and propose a course of action.
Lead budgeting and assist with P&L preparation, forecasting, financial planning, and other business analyses.
Advise the Managing Partner and firm leadership on investments, expenditures, client arrangements, and other initiatives.
Lead implementation of approved initiatives and process improvements, coordinating with attorneys, staff, vendors, and outside professionals.
Manage key vendor relationships, review vendor contracts, and evaluate vendor performance and cost-effectiveness.
Prepare Executive Committee materials and track follow-through on committee decisions.
Assist with office operations, technology, insurance, facilities, and other business functions as needed.
Travel occasionally to the firm’s branch offices or firm events.