Business Manager

McDaniel Supply Company Inc•Jesup, GA

11h•$85,000 - $100,000

About The Position

McDaniel Supply Company is seeking a hands-on Business Manager to lead its office team and bring structure, accountability, and process improvement to day-to-day operations. The role focuses primarily on leadership and operations across customer service, accounting support, and chargeback/ACH functions. The Business Manager will learn the team's work, develop staff, establish accountability, improve workflows and controls, and partner with ownership and IT support on operational issues. Accounting or financial-operations experience, such as accounts receivable/payable and reconciliation, is valuable and used regularly, but deep accounting expertise is not required. The position offers a salary of $85,000–$100,000 depending on experience and scope, along with an excellent benefits package.

Requirements

Proven office or operations management experience, including direct team leadership, ideally in a high-volume or multi-function office environment.
Comfort with accounts receivable/payable, reconciliation, or similar financial administration; deep accounting expertise is not required.
A track record of creating processes and documentation where none existed and improving team operations.
Ability to define and report KPIs and translate findings into action for ownership.
Strong working knowledge of Microsoft Excel and Word, and comfort learning new or custom software systems.
Detail orientation, sound judgment, and high integrity, given the role's involvement with sensitive financial and personnel matters.

Nice To Haves

Experience with accounts receivable/payable, reconciliation, or similar financial administration.
Deep accounting expertise.
A bachelor's degree in Business, Management, Accounting, or a related field.

Responsibilities

Lead and develop a team of approximately 11–12 employees across customer service, accounting support, and chargeback/ACH functions.
Learn team members' roles to redistribute work, cross-train the team, and prevent critical processes from depending on a single person.
Build a culture where issues are raised early and resolved.
Set clear expectations, coach performance, and hold the team accountable.
Identify workflow breakdowns and implement fixes, standard procedures, and documentation.
Improve financial processes and controls.
Partner with ownership and IT support to address systems or process issues affecting daily operations.
Oversee accounts receivable and accounts payable for accuracy, timeliness, and effective controls.
Oversee deposit reconciliation and ACH activity, investigate discrepancies, and strengthen preventive controls.
Oversee customer and facility invoicing and address recurring errors at their root cause.
Track and regularly report KPIs, including aging, collections, processing time, and error rates, to ownership.
Support the review of and response to chargebacks and payment disputes.