Business Manager
About The Position
The Business Manager executes closing and ownership-transfer documents and offers financing, extended service products, and insurance to support the profitability of the operation. The role prepares and completes deal paperwork, secures funding, completes ownership transfers, and uploads files digitally in a timely manner. It also involves presenting available extended service products, analyzing customer credit and financial profiles to obtain suitable loan terms, and communicating with customers and internal departments throughout the transaction. The position requires a customer-centric, sales-focused, detail-oriented professional who can multitask in a fast-paced environment. The Business Manager works exclusively in an indoor office environment with controlled temperatures. The role may require other job-related duties as assigned.
Requirements
- Proficiency in Microsoft Office products.
- Strong mathematical and finance skills.
- Knowledge of financial, accounting, and credit compliance requirements.
- Excellent verbal and written communication skills.
- Advanced negotiation and closing skills to increase margins and profitability.
- Strong attention to detail and excellent organizational and time-management skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Supervisory and management experience.
- Ability to provide exceptional customer service related to financing and insurance.
Nice To Haves
- Previous experience in Sales and Finance in a related industry is beneficial but not required.
Responsibilities
- Prepare and execute deal paperwork based on unit type, secure funding, complete ownership transfers, and upload files digitally in a timely manner.
- Conduct customer closings and present available Extended Service Products through a menu presentation, working to overcome objections and secure product sales.
- Analyze customer credit and financial profiles to secure loan approval terms.
- Communicate with customers throughout the deal process while supporting customer satisfaction and deal profitability.
- Coordinate and schedule with Sales and Service Departments and manage accurate closing dates.
- Continue training and developing knowledge and sales proficiency in lender programs and Extended Service Products.
- Follow local store compliance requirements related to tax laws, sensitive data and documents, and vessel ownership transfers.
- Address customer questions, concerns, and special requests related to financing and insurance.
- Perform other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
