Business Manager - Onsite Mississauga

Thermo Fisher ScientificMississauga, ON
CA$69,400 - CA$100,000Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our collaborative team at ThermoFisher Scientific as a Business Manager, where you'll contribute to client relationships and business growth within our Pharma Services Group. You'll serve as the primary liaison between clients and our organization, developing and managing strategic business relationships while ensuring exceptional service delivery and client satisfaction. Combining technical expertise and commercial understanding, you'll identify and implement solutions that create mutual success for both our clients and organization. In this role, you'll manage client engagements from initial contact through ongoing relationship management, oversee technology transfers and product launches, and support revenue growth through new business development. Coordination of customer account activities including budget management, forecasting, resolution of critical issues, and ongoing relationship management will be the responsibility of the Business Manager. This position offers the opportunity to make a meaningful impact in helping deliver life-saving medicines to patients while working for a global leader in serving science.

Requirements

  • Demonstrated success in account management, project management, sales, or marketing with client‑facing responsibilities
  • Ability to work with stakeholders and build consensus across multiple functions
  • Experience managing multiple complex projects simultaneously
  • Experience with technology transfer projects and commercial product launches
  • Strong understanding of GMP requirements and pharmaceutical manufacturing processes
  • Demonstrated experience with budgeting, forecasting, and financial analysis
  • Knowledge of S&OP processes and contract compliance
  • Advanced negotiation and resolution skills
  • Strong analytical and problem‑solving skills with attention to detail
  • University Degree required
  • 5 years' experience in the pharmaceutical industry or a contract manufacturing organization (CMO/CDMO) or equivalent combinations of education, training, and relevant work experience may be considered.
  • Fluent English required
  • Excellent communication and presentation abilities with proven relationship‑building capabilities
  • Proficiency in MS Office applications (Excel, PowerPoint, Word)

Nice To Haves

  • Master of Business Administration (MBA) degree desired
  • Preferred majors: Science, Engineering, Business, Finance, or related fields

Responsibilities

  • Serve as the primary liaison between clients and our organization, developing and managing strategic business relationships while ensuring exceptional service delivery and client satisfaction.
  • Identify and implement solutions that create mutual success for both our clients and organization.
  • Manage client engagements from initial contact through ongoing relationship management.
  • Oversee technology transfers and product launches.
  • Support revenue growth through new business development.
  • Coordinate customer account activities including budget management, forecasting, resolution of critical issues, and ongoing relationship management.

Benefits

  • The estimated annualized pay range for this position in Ontario is $69,400.00–$100,000.00.
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