Business Manager - Business Card & Payments

Capital One • McLean, VA

19h • Hybrid

About The Position

As a Business Analysis Manager at Capital One’s Business Cards & Payments organization, you will apply strategic and analytical skills to major company challenges, working with colleagues to develop and test strategies that affect business results. The role is based in a collaborative environment that values insight, innovation, learning, and taking on new responsibilities. It focuses on developing strategies for business card and lending products amid changing consumer and regulatory demands, and turning those strategies into measurable results.

The position may include managing and developing one to two analysts. It also involves product and pricing strategy, marketing, credit-risk analysis, and execution across multiple projects and programs. You will partner with teams across Capital One—including IT, Sales, Operations, and Finance—to improve quality, volume, service, and profitability. This is a hybrid role, subject to Capital One’s policy on required onsite presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently have, or be in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field, or an MBA with a quantitative concentration.
• A proven track record of analytical decision-making and problem-solving, with strong quantitative skills.
• Strong business judgment, leadership, integrity, and decision-making ability.
• Ability to build and leverage high-performing teams and business partnerships across the enterprise.
• Strong written and oral communication and strategic influencing skills.
• A clear results orientation and ability to execute in an uncertain, fluid environment.
• A track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5 or more years of experience in analysis.
• 2 or more years of experience in financial services.
• 1 or more years of experience in consulting.
• 2 or more years of experience in people management.
• Previous consulting experience is a plus.

Responsibilities

• Develop business strategies to drive growth, profitability, and competitive success in response to changing consumer and regulatory demands.
• Potentially manage and develop one to two analysts; coach and mentor associates to develop and retain talent.
• Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for selected products and help shape strategic intent for products distributed through retail channels.
• Develop targeted insights to inform customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by linking future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, develop business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Partner with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.
• Make decisions and solve problems using analytics, with a strong quantitative orientation.
• Build and leverage high-performing teams and enterprise partnerships; foster innovation, make critical decisions, hold partners accountable, and deliver results.
• Communicate and influence effectively with executives and drive agreement through interpersonal, negotiation, and analytical skills.
• Drive short- and long-term goals and execute an agenda in uncertain and changing conditions.

Benefits

• Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.
• Comprehensive health, financial, and other benefits supporting total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager