Business Manager - US Card

Capital One•McLean, VA
•$164,800 - $188,100

About The Position

As a Business Analysis Manager at Capital One, you will apply strategic and analytical skills to major company challenges, working with professionals to develop and test strategies that affect the bottom line. The role is based in a collaborative environment that values insight, continuous learning, increased responsibility, and innovation. The Business Manager develops strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory demands. The role may include managing and developing one to two analysts. It develops and implements product and pricing strategies for lending products, leads product-level modeling and analytics, and guides marketing and customer-experience strategy. It also advances credit performance through risk analysis and modeling, manages delivery of business initiatives, and partners across Capital One to improve quality, volume, service, and profitability. The listed annual salary ranges are $149,800–$171,000 in Chicago, Illinois; $164,800–$188,100 in McLean, Virginia; and $149,800–$171,000 in Richmond, Virginia. The role may also earn performance-based incentive compensation, including cash bonuses and/or long-term incentives. Capital One states that it offers a comprehensive set of health, financial, and other benefits, with eligibility varying by employment status and management level.

Requirements

  • At least 3 years of professional experience performing analysis.
  • Currently holds or is in the process of obtaining, with the required degree expected by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
  • Demonstrated decision-making and problem-solving based on analytics, with strong quantitative and conceptual thinking skills.
  • Strong business judgment, leadership, and integrity, including the ability to make tenacious, responsible decisions.
  • People leadership ability, including building and leveraging high-performing teams and business partnerships.
  • Strong written and oral executive communication, strategic influencing, interpersonal, and negotiation skills.
  • Results orientation and the ability to execute in an uncertain, fluid, fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

  • Master's degree in business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
  • 5 or more years of experience in analysis.
  • 2 or more years of experience in financial services.
  • 1 or more years of experience in consulting.
  • 2 or more years of experience in people management.
  • Previous consulting experience.

Responsibilities

  • Develop business strategies that drive growth, profitability, and competitive success in response to consumer and regulatory changes.
  • Potentially manage, coach, and develop one to two analysts to support talent development and retention.
  • Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
  • Lead direct-to-consumer marketing efforts for select products and develop strategic intent for products distributed through retail channels.
  • Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
  • Improve credit performance by analyzing consumer credit trends and historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
  • Manage and sequence delivery of business intent, develop business requirements, and execute product strategy.
  • Oversee multiple projects and programs concurrently.
  • Collaborate with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.
  • Drive critical decisions, hold business partners accountable, and deliver short- and long-term goals in a dynamic environment.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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