Sr. Business Analyst - US Card

Capital One • McLean, VA

1d • $111,200 - $126,900

About The Position

As a Senior Business Analyst at Capital One, you will apply strategic and analytical skills to major company challenges, working with professionals to develop and test strategies that affect business results. The role is performed in a collaborative environment that values insight, encourages responsibility, supports continuous learning, and rewards innovation.

The position covers business analysis, lending-product modeling and pricing strategies, consumer marketing and customer experience development, and credit-risk analysis. It also involves developing and testing solutions, assessing operational feasibility, leading implementation, and establishing monitoring plans. The analyst works with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.

Requirements

• At least 2 years of professional experience performing analysis.
• Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated analytical decision-making and problem-solving, with strong quantitative and conceptual abilities.
• Strong business judgment, leadership, and integrity; able to make responsible decisions and lead in a dynamic environment.
• Excellent written and oral communication, strategic influence, interpersonal, and negotiation skills.
• Results-oriented, able to execute short- and long-term goals in an uncertain and fluid environment.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master's degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• At least 1 year of experience in statistical model building.
• At least 1 year of experience in market research.
• At least 1 year of experience in SQL querying.
• At least 2 years of experience in business analysis.
• At least 1 year of experience in consulting.
• Previous consulting experience.

Responsibilities

• Identify business challenges and opportunities for improvement, analyze them, and recommend strategic or tactical actions.
• Perform modeling and analytics to support new product and pricing strategies for lending products.
• Support direct-to-consumer marketing for select products and strategic objectives for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Support improvements in credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Frame problems, develop hypotheses, conduct testing and analysis, develop solutions, assess operational feasibility, lead implementation, and create monitoring plans.
• Work with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior