Business Manager - US Card

Capital One • McLean, VA

1d • $164,800 - $188,100

About The Position

As a Business Analysis Manager at Capital One, you will apply strategic and analytical skills to major company challenges and work with colleagues to develop and test strategies that affect business results. The role is in a collaborative environment that encourages responsibility, continuous learning, and innovation.

You will develop strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory demands. Responsibilities span product and pricing strategy, marketing, credit risk, and execution. You will develop product-level models and analytics, lead selected direct-to-consumer marketing efforts, and create insights to shape customer experiences and go-to-market strategies. You will also use analysis and monitoring to identify consumer credit trends, improve credit performance, and test risk hypotheses.

The position manages the delivery of business intent, develops requirements, executes product strategy, and oversees multiple concurrent projects and programs. It requires close collaboration with teams across Capital One, including IT, Sales, Operations, and Finance. The manager may manage and develop one to two analysts, coaching and mentoring associates to support talent development and retention.

The role calls for strong analytical judgment, quantitative skills, people leadership, executive communication, and a results-oriented approach in a fast-paced, changing environment. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers health, financial, and other benefits; eligibility varies by employment status and management level.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated decision-making and problem-solving based on analytics, with strong quantitative and conceptual thinking skills.
• Strong business judgment, leadership, and integrity, including the ability to make responsible decisions.
• Ability to build and leverage a high-performing team and enterprise business partnerships, foster innovation, drive decisions, hold partners accountable, and deliver results.
• Strong written and oral executive communication, strategic influencing, interpersonal, and negotiation skills.
• Strong results orientation and ability to execute in an uncertain and changing environment.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.
• Previous consulting experience.

Responsibilities

• Develop business strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory demands.
• Potentially manage, coach, and develop one to two analysts, with a focus on developing and retaining talent.
• Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for selected products and establish strategic intent for products distributed through retail channels.
• Develop targeted insights to inform customer experiences, technology concepts, and go-to-market strategies.
• Improve credit performance by connecting consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, build business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Collaborate with IT, Sales, Operations, Finance, and other colleagues to improve quality, volume, service, and profitability.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager