Business Manager - Business Card & Payments

Capital One • McLean, VA

1d • $149,800 - $171,000 • Hybrid

About The Position

The Business Manager role in Capital One’s Business Cards & Payments organization applies strategic and analytical skills to major company challenges. The position works with cross-functional professionals to develop and test strategies that affect business results, in a collaborative environment that values learning, innovation, and ownership.

The role develops business strategies to support growth, profitability, and competitive success amid changing consumer and regulatory demands. It may manage and develop one to two analysts and coach and mentor associates. Responsibilities span product and pricing strategy, product modeling and analytics, marketing, customer experience development, credit risk analysis, and execution of business requirements and product strategy. The Business Manager also coordinates multiple projects and programs and partners with teams across IT, Sales, Operations, Finance, and other functions.

This is a hybrid position requiring adherence to Capital One’s hybrid policy for on-site presence at the designated office. The role may be based in McLean, Virginia; New York, New York; Richmond, Virginia; or other locations with location-specific pay ranges. It is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated strategic and analytical decision-making and problem-solving ability, including strong quantitative orientation.
• Strong business judgment, leadership, integrity, and responsible decision-making.
• Ability to build and leverage a high-performing team and enterprise partnerships; foster innovation, drive decisions, hold partners accountable, and deliver results.
• Strong written and oral executive communication, strategic influencing, interpersonal, and negotiation skills.
• Results orientation and ability to execute in uncertain, fluid, fast-paced, entrepreneurial environments.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5 or more years of experience in analysis.
• 2 or more years of experience in financial services.
• 1 or more years of experience in consulting.
• 2 or more years of experience in people management.
• Previous consulting experience.

Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success in response to changing consumer and regulatory demands.
• Potentially manage and develop one to two analysts, and coach and mentor associates to develop and retain talent.
• Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and establish strategic intent for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, develop business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Partner with IT, Sales, Operations, Finance, and other teams to improve quality, volume, service, and profitability.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager