Virtual Payments Consultant - Commercial Card

Truist Bank•Louisville, KY

6d•$80,000 - $110,000

About The Position

Responsible for consultative sales of Payments Solutions to an assigned client group, including Commercial Community Bank, Business Connect, Small Business Banking/Small Business Direct, and Wealth Management. The role uses a cash flow management and working capital approach, focuses on risk mitigation, and is grounded in Truist's Purpose, Mission, and Values. The consultant manages a portfolio of clients with payments needs, develops relationships and sales opportunities with internal partners, and provides working capital services and solutions such as receivables, payables, information reporting, and liquidity solutions. The position includes virtual client meetings to assess financial management practices and cash flow needs, recommend solutions, coordinate fulfillment, and resolve complex servicing issues. The role also reports on sales activity and revenue, follows applicable policies and procedures, and works toward individual revenue and profit growth goals.

Requirements

Bachelor's degree or an equivalent combination of education and related work experience.
At least 3 years of sales experience in financial services or payment solutions.
Demonstrated ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport building, understanding client needs, conducting in-depth financial reviews, and communicating suitable solutions.
Strong knowledge of business operations and the financial solutions required by the aligned business segments, including the financial services sales process and cycle.
Strong time-management and organizational skills, including the ability to manage a large pipeline of deals at different stages.
Self-starter able to work productively without close supervision.

Nice To Haves

At least 5 years of sales experience in financial services or direct experience in payment solutions.
Certified Treasury Professional.

Responsibilities

Execute a sales plan and collaborate with lines of business and internal partners to identify and advance client and prospect sales opportunities toward revenue and portfolio growth objectives.
Build relationships with bankers and product partners to collaborate on opportunities and participate in strategic client planning.
Independently manage a portfolio of clients with payments needs.
Contribute to detailed relationship plans for clients and prospects to identify retention and new-client acquisition opportunities.
Provide client working capital services and solutions, including receivables, payables, information reporting, and liquidity solutions; product specialization may be required depending on position needs.
Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
Consult with clients effectively through email, phone, voicemail, virtual meetings, and other communication methods.
Accurately report sales efforts, their progression, sales revenue, and other required administrative information.
Serve as a peer leader in product knowledge and best-in-class strategies.
Meet virtually with clients to assess needs, review financial management practices and solutions, discuss cash flow cycles, and recommend appropriate solutions.
Coordinate fulfillment as needed and refer clients to product experts when appropriate.
Manage and resolve complex client servicing issues by understanding available Truist resources.
Meet individual performance goals for revenue and profit growth and desired behaviors.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
Vacation days
Sick days
Paid holidays
Possible defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division