Business Manager, Social Branding

Adelphi Group•New York, NY

42d•$60,000 - $80,000•Hybrid

About The Position

The Business Manager is responsible for driving projects forward autonomously, taking initiative to gain clarity and create a path forward in the absence of instruction. This role requires earning the trust of internal departments and agency partners, approaching those relationships as a partnership among equals, and working to surface the best collective thinking. The ideal candidate has mastered the art of "story telling," able to develop and confidently present compelling arguments, and present complex information in an easily understood manner. They demonstrate good business sense by thinking like a client, consumer, and competitor. The role involves embracing challenges with strong analytical and problem-solving skills, leading multiple projects simultaneously, and liaising with various stakeholders. A passion for and understanding of the social media landscape is crucial, as is the ability to build strong client relationships and act as a business partner. Exceptional organizational, time-management, and attention to detail skills are necessary, along with a commitment to excellence, which may include working nonstandard hours, anticipating issues, and identifying emerging platforms and trends.

Requirements

3 - 7 years' experience, preferably within an agency, media, or similar creative company (digital and social preferred)
Ability to embrace challenges, utilizing strong analytical and problem-solving skills
Able to lead multiple projects at once, liaising and collaborating appropriately with various internal and external stakeholders
Lives and breathes social media inside and outside the office
A demonstrated passion for and superb understanding of the social media landscape and how brands should operate in it.
Enjoys building strong client relationships, acting as a business partner for them
Articulate, communicative, and has a poised, professional presence
Exceptional organizational and time-management skills
Uncanny attention to detail
Commitment to excellence—working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation

Nice To Haves

preferably within an agency, media, or similar creative company (digital and social preferred)

Responsibilities

Ensure tasks have clear objectives, timings, ownership and deliverables.
Drive projects (organic and paid) daily through to completion.
Own the production process, timings, and details.
Manage workloads and streamline the workings of a diverse and talented team.
Oversee monthly finance updates.
Ensure approval of estimates before starting jobs.
Support reconciliations.
Articulate point of view on work.
Understand how strategy shapes creative and judge if it is on brand.
Help prepare and sell the work.
Manage day-to-day client relationships across multiple projects.
Have articulate conversations with clients to manage feedback and get our best work through.
Identify and action larger opportunities for the brand and the team in the social space.