Business Management Specialist, Data Management

TD Bank•Portland, ME
•Onsite

About The Position

The Business Management Specialist (US) works on the Corporate & Public Affairs U.S. (CAPA) Finance & Operations team, supporting excellence in CAPA data management. Reporting to the Senior Group Manager, Finance & Operations, the role manages day-to-day administration, maintenance, and execution of data management processes and activities. In partnership with CAPA’s Data Steward and Data Owner, the specialist supports the development and maintenance of data-related processes, workflows, documentation, and operational procedures, and works with stakeholders on data governance requirements, data enhancements, system changes, and process improvements. The role builds collaborative relationships across CAPA U.S. and frequently engages senior management and other stakeholders to support adoption, integration, migration, and modernization initiatives involving data and reporting platforms. It assesses operational risks, learns new technology, facilitates change management, and operates independently within a team environment. The specialist manages a diverse portfolio of business management activities for complex or high-risk functional areas, implements policies, processes, and initiatives, and contributes specialized knowledge and guidance across projects and governance activities. The position has an in-office expectation of four days per week. The role autonomously leads specialized business management work, may provide work direction to others, and undertakes complex projects requiring specialist knowledge or cross-functional integration. It contributes to strategic direction, coordinates work across multiple areas, supports executive discussions and enterprise initiatives, and helps maintain alignment with internal, external, and regulatory requirements.

Requirements

  • Undergraduate degree.
  • 7+ years of relevant experience.
  • Proficiency with Microsoft Excel and other Microsoft Office applications.
  • Ability to work independently in a team environment.
  • Ability to learn new technology and facilitate change management.
  • Ability to independently identify, assess, and escalate issues requiring senior management attention.
  • Ability to train others to learn or use new data-related tools and skills.
  • Experience leading projects involving multiple stakeholders and strict deadlines.
  • Ability to present to senior management and stakeholders.
  • Ability to research, interpret, and summarize relevant data governance standards, expectations, and impacts to first-line business lines.
  • Ability to assess operational risks associated with business-line processes.
  • In-office attendance four days per week.

Nice To Haves

  • Power BI experience (preferred but not required).
  • Experience with data governance policies, standards, reporting, and training requirements.
  • Knowledge and experience with data management practices, standards, and regulations.

Responsibilities

  • Manage the day-to-day administration, maintenance, and execution of CAPA data management processes and activities.
  • Support development and maintenance of data-related processes, workflows, documentation, and operational procedures in partnership with the Data Steward and Data Owner.
  • Partner with stakeholders to implement data governance requirements, data enhancements, system changes, and data management process improvements.
  • Build collaborative working relationships across CAPA U.S. and interact frequently with senior management and stakeholders.
  • Support adoption, integration, migration, and modernization initiatives involving data and reporting platforms.
  • Assess operational risks associated with business-line processes and identify and escalate issues requiring senior management attention.
  • Manage a diverse portfolio of business management activities for complex or high-risk functional areas and implement policies, processes, and initiatives supporting business management, strategy, and governance objectives.
  • Plan, lead, manage, or oversee work activities requiring alignment across multiple areas and lead integrated implementation of policies, processes, procedures, and changes across functional areas.
  • Contribute to strategic direction and development and implementation of business management strategies.
  • Provide subject-matter expertise and input to complex enterprise or cross-functional projects; participate in identifying, designing, testing, and implementing solutions.
  • Facilitate key discussions and provide thought leadership to executive audiences, producing roadmaps, strategic plans, deliverables, frameworks, or goals as appropriate.
  • Monitor emerging trends, issues, and regulatory requirements; assess potential impacts and recommend action to senior management.
  • Maintain alignment with enterprise frameworks, methodologies, internal controls, and regulatory requirements, and support a culture of risk management and control.
  • Lead or facilitate governance meetings, committees, and related deliverables, and implement remediation plans for performance, risk, or governance issues.
  • Recommend opportunities to improve productivity, effectiveness, and operational efficiency; support teamwork, client service, and knowledge transfer.
  • Learn new technology and facilitate change management; train others in data-related tools and skills.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training programs
  • Online learning platform
  • Mentoring programs
  • Variable compensation or incentive awards, potentially including cash and/or equity incentive awards
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