Business Management Specialist, Data Management

TD • Portland, ME

4d • $91,000 - $136,240 • Onsite

About The Position

The Business Management Specialist (US) supports data management for Corporate & Public Affairs U.S. (CAPA), within the Finance & Operations team. Reporting to the Senior Group Manager, Finance & Operations, this role manages the day-to-day administration, maintenance, and execution of CAPA data management processes and activities. Working closely with CAPA’s Data Steward and Data Owner, the specialist supports the development and maintenance of data-related processes, workflows, documentation, and operational procedures.

The role partners with stakeholders to implement data governance requirements, data enhancements, system changes, and process improvements. It helps support adoption, integration, migration, and modernization initiatives involving data and reporting platforms, while building collaborative relationships across CAPA U.S. The specialist assesses operational risks, learns new technologies, facilitates change management, and interacts frequently with senior management and stakeholders. The role manages a diverse portfolio of business management activities for complex or high-risk functional areas, implements policies and initiatives, and works autonomously on complex projects and end-to-end tasks. The position has an in-office expectation of four days per week.

Requirements

• Undergraduate degree.
• Seven or more years of relevant experience.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to learn new technology and facilitate change management.
• Ability to work independently in a team environment.
• Ability to independently identify, assess, and escalate issues requiring senior management attention.
• Ability to train others to learn or use new data-related tools and skills.
• Experience leading projects with multiple stakeholders and strict deadlines.
• Experience presenting to senior management and stakeholders.
• Ability to research, interpret, and summarize data governance standards, expectations, and impacts to first-line business lines.

Nice To Haves

• Experience with Power BI.
• Experience with data governance policies, standards, reporting, and training requirements.
• Knowledge and experience with data management practices, standards, and regulations.

Responsibilities

• Manage the day-to-day administration, maintenance, and execution of CAPA data management processes and activities.
• Support the development and maintenance of data-related processes, workflows, documentation, and operational procedures.
• Partner with stakeholders to implement data governance requirements, data enhancements, system changes, and data management process improvements.
• Support adoption, integration, migration, and modernization initiatives involving data and reporting platforms.
• Assess operational risks associated with business line processes and identify and escalate issues requiring senior management attention.
• Manage a diverse portfolio of business management activities for complex or high-risk functional areas and implement policies, processes, and initiatives.
• Plan, lead, manage, or oversee work activities requiring alignment across multiple areas.
• Lead integrated implementation of policies, processes, procedures, and changes across functional areas.
• Provide subject matter expertise on enterprise or cross-functional projects, including identifying, designing, and testing solutions and supporting implementation.
• Facilitate discussions and provide thought leadership to executive audiences, producing roadmaps, strategic plans, frameworks, and related deliverables.
• Work with management, leadership, and teams to identify emerging trends, issues, and opportunities and recommend actions.
• Maintain relationships with corporate and control functions and ensure alignment with enterprise and regulatory requirements.
• Keep abreast of emerging issues, trends, and regulatory requirements and assess potential impacts to the Bank.
• Support risk management and control, ensure business operations comply with applicable internal and external requirements, and help address performance, risk, or governance issues.
• Lead or facilitate relevant governance meetings, committees, deliverables, and remediation plans.
• Recommend opportunities to improve productivity, effectiveness, and operational efficiency.
• Support teamwork, timely communication, client service, and knowledge transfer within the team and business units.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and mentoring programs.
• Reward and recognition programs.
• Variable compensation or incentive awards may be available, including eligibility for cash and/or equity incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior