Business Loan Officer

Fort Liberty Federal Credit Union•Fort Bragg, NC

7d•Onsite

About The Position

The Business Loan Officer sources, develops, and closes business loans; represents the credit union in the local community; and promotes its products, services, and membership benefits. The position focuses on the credit union’s seven-county footprint, with business development extending secondarily to other areas within North Carolina. The officer guides borrowers through the loan process, from application and document collection through analysis, recommendations, underwriting, and closing. The role includes consulting with members and prospective borrowers about business loan products, alternatives, pricing, structure, credit criteria, and requirements; coordinating with underwriters and processors; and keeping credit administration and the Business Loan Committee informed about deal status. The officer also supports portfolio monitoring, annual reviews, property inspections, collections matters as directed, cross-selling other loan products, and business development through local contacts and networking events. The position supports relationship building, member service, compliance, and other credit union needs as assigned.

Requirements

High school education or GED.
Must meet the qualifications necessary to be registered with the NMLS under the provisions of the S.A.F.E. Act.
5–8 years of business/commercial lending or related experience.
Effective written and verbal communication skills, including the ability to explain and discuss complex or sensitive topics.
Strong proficiency in Microsoft Office products.
Understanding of credit union and lending regulations and related responsibilities, including working knowledge of mortgages, liens, and loan collateral perfection.
Strong knowledge of FBFCU lending products, policies, and procedures.
Ability to take initiative and work independently.
Leadership abilities.
Ability to make sound decisions, including weighing member satisfaction against the credit union’s exposure to loss or fraud.
Courtesy, tact, and diplomacy in frequent contacts with people inside and outside the organization.
Must complete mandatory annual Bank Secrecy Act, OFAC, and Red Flag Identity Theft training.
Moderate to significant local travel is required.
May need to work beyond normal working hours depending on organizational needs.

Nice To Haves

Sales experience.
Familiarity with banking products.

Responsibilities

Lead and execute business development initiatives to identify and pursue new sales opportunities and expand the business and commercial lending portfolio.
Focus business development on the credit union’s seven-county footprint and, secondarily, other areas within North Carolina.
Assist borrowers in completing business loan applications; gather and process preliminary information and documents; analyze information; formulate recommendations; collect upfront fees; and submit loan packages to underwriters.
Serve as a liaison throughout the borrowing process and consult with members and prospects about business loan offerings, alternatives, credit criteria, pricing, structures, and borrowing requirements.
Follow up on incomplete applications, offer assistance, answer questions, and determine applicants’ intentions.
Coordinate with LUCRO underwriters and processors and keep the SVP Credit Administration and Business Loan Committee apprised of every deal’s status.
Follow up with all parties to facilitate timely closings and resolve problems while ensuring compliance requirements are met.
Cross-sell HELOCs, residential real estate loans, and consumer loans.
Conduct property inspections as assigned and assist with annual reviews.
Gather standard documentation and follow up with borrowers to obtain additional information or resolve problems.
Maintain positive working relationships with fellow team members and present to frontline staff about business lending to support lead development.
Support needs outside business lending as necessary.
Monitor the business loan portfolio for compliance and serve as a key contact for borrowers.
At the direction of the SVP Credit Administration, assist with past-due payments, delinquencies, and collection matters.
Monitor market conditions and competitors’ products and pricing and recommend changes to the Business Loan Committee.
Support the credit union’s relationship-building culture through ongoing member contact, quality service, and product knowledge.
Establish and maintain a network of local business contacts and regularly attend business networking events.
Comply with department and company policies, procedures, regulations, BSA requirements, OFAC policy, and Identity Theft policy.
Provide assistance to auditors and examiners as necessary.
Complete other projects and duties as assigned.