Loan Officer

Advia Credit Union • Beloit, WI

2d • Onsite

About The Position

The Loan Officer proactively identifies financial solutions for credit union members through in-person interactions and proactive phone calls. The role recommends products and services that can save members time or money, provide convenience, generate earnings, or offer peace of mind, while delivering outstanding service consistent with Advia’s core values: Act with Integrity, Drive Progress, Build & Strengthen Relationships, and Keep People at the Core.

The Loan Officer conducts lending and new-account functions, develops member relationships and a book of business, and manages a pipeline focused on members’ financial well-being. The position is full-time and onsite. It offers an hourly base salary of $20.48–$24.57, with an opportunity to earn incentives based on individual performance. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

• Strong interpersonal skills; courtesy and tact are essential.
• Ability to work in a role involving personal contact with members and others inside and outside the organization.

Nice To Haves

• Experience working in an environment with individual and team goals is preferred.
• Spanish language proficiency is specifically needed for the bilingual premium; proficiency testing is required.

Responsibilities

• Interview existing and potential members in person and by phone, and explain relevant services, products, and policies.
• Identify members’ needs and appropriately cross-sell credit union services and products, including meeting outbound call expectations for CRM and other call-list leads.
• Counsel members on money management and financial matters, including communicating loan denials, explaining decisions, and providing direction for future consideration.
• Perform timely and accurate lending functions and offer a variety of lending solutions, including HELOC and business lending.
• Build and maintain a book of business to strengthen present, past, and future member relationships.
• Proactively build and manage a pipeline that supports members’ financial well-being.
• Perform new-account functions, explain account and ownership options, and obtain required information and documentation.
• Cross-sell electronic services and help members enroll in them and understand the e-statement process.
• Maintain the credit union’s quality and professional reputation.
• Stay informed about policy and procedure updates and local and national banking and lending trends.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Life insurance and disability coverage.
• Paid time off (PTO) and paid holidays.
• Paid parental leave, available after one year of service.
• Learning and development programs.
• Tuition reimbursement, available after one year of service.
• Free telemedicine.
• Employee Assistance Program (EAP).
• Wellness initiatives.
• Paid community action volunteer hours.
• Weekly incentive program based on individual performance.
• Every Sunday off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed