Business Loan Assistant

Fidelity Bank • Asheboro, NC

8d

About The Position

This position assists the loan officer with loan-related duties, including preparing and processing loan approval and closing documents, clearing loan deficiencies, contacting clients for necessary documents, collecting past-due payments, reviewing loan reports, and resolving customer account issues. The role ensures loan documentation complies with FDIC and bank guidelines. It also supports preparation of new loan requests by entering data, gathering customer financial information, and reviewing analyses for accuracy. The position may also assist with loan renewals, modifications, and portfolio management.

Requirements

• High school diploma or GED and three years of banking experience, or an equivalent combination of education and experience.
• Strong Microsoft Word and Excel skills.
• Detail-oriented approach.
• Moderate analytical ability to review customer information against established credit criteria, perform basic mathematical calculations, and research and respond to customer inquiries promptly and accurately.
• Ability to communicate effectively, with strong verbal, written, and listening skills.
• Professional telephone skills and manners.

Nice To Haves

• Bachelor’s degree.
• Previous loan processing and/or credit experience.

Responsibilities

• Enter customer and loan information accurately and efficiently into the bank’s loan documentation system, and ensure loan submissions and files contain all required information and documents.
• Assist with loan packaging, closing, and post-closing duties.
• Follow up on document exceptions and help keep exceptions to a minimum.
• Assist with past-due collections efforts.
• Assist with loan processing, including ordering property title searches and appraisals when appropriate; ordering and reviewing flood determinations; requesting and reviewing income verifications; and submitting accurate attorney instruction letters and loan commitment letters.
• Help prepare new loan requests, including data entry, gathering customer financial information, and reviewing analyses for accuracy.
• Help prepare loan renewals and modifications and assist with portfolio management.
• Contact clients regarding necessary documents, review loan reports, and help resolve customer account issues.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED