Business Loan Assistant

Fidelity Bank • Asheboro, NC

8d

About The Position

The Business Loan Assistant supports the loan officer with loan-related duties, including preparing and processing loan approval and closing documents, clearing document deficiencies, contacting clients to obtain required documentation, assisting with past-due collections, reviewing loan reports, and resolving customer account issues. The role ensures loan documentation complies with FDIC and bank guidelines. It also supports new loan requests by entering data, gathering customers’ financial information, and reviewing analyses for accuracy, and may assist with renewals, modifications, and portfolio management.

Requirements

• High school diploma or GED and 3 years of banking experience, or an equivalent combination of education and experience.
• Strong Microsoft Word and Excel skills.
• Detail-oriented.
• Moderate analytical ability to review customer information against established credit criteria, perform basic mathematical calculations, and research and respond to customer inquiries promptly and accurately.
• Ability to communicate effectively.
• Strong verbal, written, and listening skills.
• Professional telephone skills and manners.

Nice To Haves

• Bachelor’s degree.
• Previous loan processing and/or credit experience.

Responsibilities

• Enter customer and loan information accurately and efficiently into the bank’s loan documentation system, ensuring loan submissions and files include all required information and documents.
• Assist with loan packaging, closing, and post-closing duties.
• Follow up on document exceptions and keep exceptions to a minimum.
• Assist with past-due collection efforts.
• Assist with loan processing, including ordering property title searches and appraisals when appropriate; ordering and reviewing flood determinations; requesting and reviewing income verifications; and submitting accurate attorney instruction and loan commitment letters.
• Help prepare new loan requests, including data entry, gathering customer financial information, and reviewing analyses for accuracy.
• Help prepare loan renewals and modifications and assist with portfolio management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED