Business Loan Administrator

MAZUMA CREDIT UNION•Overland Park, KS

10d•$22 - $25•Onsite

About The Position

The Business Loan Administrator supports the full post-approval business loan process, including loan documentation preparation, closing coordination, funding, boarding, and ongoing servicing. The role ensures approved terms and conditions are accurately reflected in loan documents, closing and funding requirements are satisfied, loans are booked correctly, and servicing requests are completed accurately and on time. It works with Business Banking Officers, Loan Servicing, Operations, title companies, legal counsel, vendors, and members to provide a consistent, well-controlled business lending experience. The position prepares and maintains loan documentation, coordinates closings and disbursements, books and funds loans, conducts post-closing quality-control reviews, and supports servicing, controlled disbursements, file maintenance, reporting, and exception resolution. It maintains accurate loan records, supports audits and compliance activities, protects confidential information, and provides responsive service to members and internal partners. The role also identifies process gaps and recommends improvements. The position is based at Mazuma Credit Union’s headquarters in Overland Park, Kansas. The work is primarily indoors in a climate-controlled office with minimal noise, with occasional visits to prospects and members and attendance at networking events, trade shows, or special events. The role requires regular computer work, reliable attendance, and the ability to work extended hours when required or requested by management.

Requirements

At least 2 years of experience in business lending, loan operations, loan documentation, closing, servicing, or a related financial services role.
High school diploma or equivalent.
Knowledge of commercial or business loan documentation, closing, funding, boarding, and servicing practices.
Ability to interpret credit approvals and translate approved terms and conditions into accurate loan documentation and system setup.
Working knowledge of entity documentation, guaranties, collateral, lien perfection, title work, insurance, and common business loan due diligence.
Strong organizational, analytical, problem-solving, communication, and time-management skills.
High accuracy, attention to detail, confidentiality, and commitment to complete loan files and reliable system data.
Proficiency with Microsoft Office and ability to learn loan origination, document preparation, imaging, core, and servicing systems.
Ability to routinely work on a computer for an average of 6–8 hours per day.
Ability to operate routine office equipment, including a computer, tablet, telephone, copier, printer, scanner, and calculator.
Ability to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 15 pounds.
Ability to climb or descend stairs in emergency situations.
Ability to stand and walk for extended periods while visiting prospects and members, attending events, or making sales calls.
Ability to work in various environmental conditions, including exposure to outdoor elements.
Ability to work extended hours whenever required or requested by management.
Regular, reliable, and timely attendance.
Demonstrates a positive attitude, respectful interactions, teamwork, punctuality, dependability, initiative, decision-making, productivity, self-development, development of others, and a creative, proactive approach to problem-solving.

Nice To Haves

Associate or bachelor’s degree in business administration, Finance, Accounting, or a related field.

Responsibilities

Review approved credit presentations, approval conditions, and supporting due diligence before preparing loan documents.
Verify that borrower, guarantor, entity, collateral, pricing, payment, covenant, and maturity information is complete and consistent with the approved loan structure.
Prepare business loan documents using approved systems, templates, and procedures, and coordinate legal document preparation when required.
Identify and resolve missing, inconsistent, or unresolved items before closing; maintain complete electronic documentation and checklists.
Coordinate closing logistics with members, Business Bankers, title companies, legal counsel, and other parties.
Prepare and deliver closing packages, explain administrative signing requirements, and obtain properly executed documents.
Confirm pre-closing conditions and funding requirements are satisfied before disbursement.
Coordinate loan proceeds, payoffs, wires, cashier’s checks, and other disbursements in accordance with approvals and documented instructions.
Book and fund loans in the core and applicable lending systems and verify system setup.
Perform post-closing quality-control reviews of loan documents, booked loan data, collateral records, lien perfection, supporting documentation, and exception tracking.
Ensure final documents are imaged, indexed, and retained in the appropriate system of record.
Process and support business loan servicing requests, including payments, advances, pay-downs, payoff requests, statements, payment corrections, and account maintenance.
Administer construction and other controlled disbursements, including draw requests, supporting documentation, approvals, and funding.
Maintain loan ticklers and follow up on insurance, financial reporting, collateral documentation, lien documentation, and other outstanding items.
Assist with documentation exceptions, file maintenance, loan modifications, renewals, extensions, and servicing-related document updates.
Research and resolve member and internal servicing questions, escalating exceptions or approval needs to the appropriate authority.
Support delinquency follow-up and collection activity with Business Bankers, Loan Servicing, and legal counsel, as directed.
Produce and maintain servicing, exception, maturity, past-due, funding, and month-end reports according to established schedules.
Maintain accurate physical and electronic loan records in accordance with internal policies, procedures, approval requirements, and regulatory expectations.
Complete assigned audit requests, quality-control reviews, and documentation remediation accurately and on time.
Protect confidential member and business information and apply appropriate dual controls and approval authorities.
Coordinate across Business Banking, Credit, Operations, Accounting, Loan Servicing, branches, and external partners.
Provide responsive, professional service to members and internal partners while meeting established deadlines and service expectations.
Identify process gaps and recommend improvements to consistency, efficiency, member experience, and risk controls.
Comply with applicable laws and regulations, including the Bank Secrecy Act, USA PATRIOT Act, and Office of Foreign Assets Control requirements.
Perform other duties and responsibilities as assigned; duties may change with or without notice.

Benefits

Up to 27 days off a year, including 10 paid holidays, a Mental Health Day, an Anniversary Day, and PTO starting on the first day.
40 hours of paid volunteer time per year.
Traditional and Roth 401(k) with company match.
Medical, dental, and vision benefits effective the first of the month following the first day.
Wellness credit available for medical premiums.
Company-paid basic life and AD&D insurance.
Company-paid short-term disability insurance.
Company-paid long-term disability insurance.
Maternity and menopause support programs.
Employee Assistance Program.
On-site gym at the Overland Park headquarters.
Discretionary Stakeholders bonus program.
Attractive interest rates on Team Member checking and money market accounts.
Consumer and mortgage loan discounts.