Loan Administrator II

Bank of America • Jacksonville, FL

3d

About The Position

At Bank of America, the Loan Administrator monitors and actively manages outstanding collateral and loan documentation exceptions resulting from new loan originations and modifications. The role researches exceptions, follows up with business partners to obtain missing or corrected documentation, validates received documents for accuracy and completeness, and coordinates exception clearance with Collateral Booking to reduce risk exposure and ensure timely resolution of outstanding items.

Requirements

• Previous banking experience with credit, legal document review, insurance, or collateral-related documentation.
• Strong understanding of documentation requirements and ability to validate the completeness, accuracy, and sufficiency of a broad range of document types.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and SharePoint.
• Ability to organize, analyze, and communicate information effectively.
• Resourceful and analytical problem-solving skills, including investigating complex issues, working effectively in ambiguous situations, and escalating concerns appropriately.
• Ability to communicate appropriately with internal business partners and external contacts.

Nice To Haves

• Prior experience in commercial lending, collateral management, loan servicing, documentation review, or exception management.
• Working knowledge of systems such as Loan IQ, Credit Center, GFS, Lien Solutions, and EDR.
• Bachelor's degree.
• 1–2 years of experience in loan booking, collateral booking, loan servicing, documentation review, or related operational support functions.
• Microsoft Excel skills.

Responsibilities

• Navigate and research multiple systems of record, workflow applications, online public records, and SharePoint-based tracking tools to support exception resolution.
• Manage a portfolio of collateral and documentation exceptions by monitoring inventory, assessing risk and exposure, prioritizing work by due dates, and following up to drive timely resolution.
• Review credit approvals, loan documentation, UCC filings, security agreements, title information, and other collateral records to assess exception validity, identify potential risk to the Bank's collateral position, and determine appropriate resolution paths.
• Analyze collateral perfection, lien priority, and documentation requirements to support compliance with approved credit terms, policy requirements, and regulatory standards.

Benefits

• Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED