Business Loan Assistant

Fidelity Bank • Lexington, NC

1d

About The Position

This position assists the loan officer with loan-related duties, including preparing and processing loan approval and closing documents, clearing loan deficiencies, contacting clients to obtain necessary documents, collecting past-due amounts, reviewing loan reports, and resolving customer account issues. The role ensures loan documentation complies with FDIC and bank guidelines. It also supports new loan requests by entering data, gathering customer financial information, and reviewing analyses for accuracy, and may assist with renewals, modifications, and portfolio management.

The role includes entering customer and loan information into the bank’s loan documentation system; ensuring submissions and files contain required information and documentation; assisting with loan packaging, closing, and post-closing; following up on document exceptions; supporting past-due collections; ordering title searches, appraisals, and flood determinations as appropriate; requesting and reviewing income verifications; and preparing attorney instruction and loan commitment letters. The description notes that listed duties are not exhaustive.

Requirements

• High school diploma or GED with 3 years of banking experience, or an equivalent combination of education and experience.
• Strong Microsoft Word and Excel skills.
• Detail-oriented.
• Moderate analytical ability to review customer information against established credit criteria, perform basic mathematical calculations, and research and respond to customer inquiries promptly and accurately.
• Ability to communicate effectively.
• Strong verbal, written, and listening skills.
• Professional telephone skills and manners.

Nice To Haves

• Bachelor’s degree.
• Previous loan processing and/or credit experience.

Responsibilities

• Accurately and efficiently enter customer and loan information into the bank’s loan documentation system and ensure loan submissions and files contain all required information and documents.
• Assist with loan packaging, closing, and post-closing duties.
• Follow up on document exceptions and keep exceptions to a minimum.
• Assist with past-due collections efforts.
• Assist with loan processing, including ordering property title searches and appraisals when appropriate, ordering and reviewing flood determinations, requesting and reviewing required income verifications, and submitting accurate attorney instruction and loan commitment letters.
• Help prepare new loan requests by entering data, gathering customer financial information, and reviewing analyses for accuracy.
• Help prepare loan renewals and modifications and assist with portfolio management.
• Assist the loan officer with loan-related duties and help resolve customer account issues.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED