Business Intelligence Specialist - Quality Analytics

Dartmouth-Hitchcock Health•Lebanon, NH

About The Position

Provides consultation and ad hoc analyses to clinical and operational leaders and teams. Uses programming, analysis, data visualization, and communication skills to investigate data and support local objectives and Dartmouth Health priorities. Develops subject matter expertise and strong relationships, collaborates across the organization, and fosters data-driven decision making and data literacy. This is the most senior position in the Healthcare Data Programmer Analyst track and supports the Rural Health Transformation grant and Hospital at Home program.

Requirements

Master’s degree with 8 years of experience in clinical quality data analytics and reporting, or equivalent education and experience.
Advanced understanding of healthcare data.
Excellent written and verbal communication skills, including the ability to communicate appropriately with senior leaders and clinicians and effectively with technical and non-technical audiences.
Ability to work independently and within a team environment.
Demonstrated experience with quantitative data, analytical techniques, relational databases, data visualization, and project management.
Proficiency in Microsoft Excel and advanced knowledge of business intelligence tools such as Tableau.
Strong coding skills in at least one programming language, such as SAS or SQL.
Complete EPIC Clarity Clinical Model certification within one year.
Complete Value Institute Yellow Belt training within one year.

Responsibilities

Create, manage, manipulate, and analyze large health datasets, including merging databases and formatting, recoding, and subsetting data as needed.
Analyze and visualize data, explain findings to customers, and collaborate with colleagues on advanced analysis.
Develop metrics and key performance indicators and identify opportunities for improvement and further understanding.
Serve as a liaison across organizational levels by providing analytical support and representing teams on committees.
Understand clinical and administrative partners’ needs and objectives and provide appropriate analytical support.
Educate partners to develop and promote data literacy across the organization.
Code queries in SAS and/or SQL against the EPIC Clarity environment.
Write and execute SAS and/or SQL joins and stored procedures; extract, manipulate, and validate data; and summarize and visualize complex data structures.
Create data visualizations using Tableau and other business intelligence tools, including Excel and Web Intelligence.
Apply scientific measurement and reporting principles to data displays and research and apply new statistical and analytical techniques.
Independently manage multiple projects with time-sensitive deadlines.
Help customers understand and use self-service tools.
Mentor colleagues and partners in content and technical knowledge.
Follow Dartmouth Health policies and procedures for safe data handling.
Monitor external sources for new methods, skills, and techniques, and engage in and support continuous learning and development.
Perform other duties as required or assigned.