Business Insurance Account Associate

Marsh McLennan • Atlanta, GA

8d • Hybrid

About The Position

Marsh Agency (MMA) is hiring a Business Insurance Account Associate to provide new-business, renewal, and general-service support to client account teams. The position assists with client service deliverables, supports account team members across functions, and helps other Account Associates during high-volume periods. The role works under the direction and guidance of a Unit Leader, Unit Manager, or Client Team. Applicants must be within driving distance of the Atlanta, Georgia office and able to commute there at least three days per week.

Requirements

• High school diploma required.
• 0–12 months of prior experience.
• Reliable and punctual.
• Developing active listening, verbal and written communication, and customer-service skills.
• Developing attention to detail, urgency, and problem-solving abilities.
• Team player with eagerness to learn.
• Developing prioritization and organizational skills.
• Basic application of tools and resources.
• Basic application of Adobe and Microsoft Office products, including Outlook, Word, and PowerPoint; proficiency in Excel.
• Understand the importance of strong carrier relationships; the role does not involve direct carrier interaction.
• Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, and Accountability.
• Must be within driving distance of the Atlanta, GA office and able to commute at least three days per week.

Responsibilities

• Assist with client service deliverables aligned with assigned tasks.
• Support account team members on functions as needed and assist other Account Associates during high-volume periods.
• Provide new-business, renewal, and general-service support.
• Enter agency management system data for new business, renewals, and special projects.
• Order and file loss runs; generate certificate-holder lists; download or request E-Mods; order flood-zone information and ISO Prometrix reports.
• Issue certificates, evidence of property, and auto ID cards.
• Learn and apply available tools and resources, including Reference Connect, Playbook, and MMA U.
• Obtain a Property Casualty Resident’s License within 90 days of hire and meet the annual continuing education requirement.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) and company match program
• Company-paid life and disability insurance
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement
• Professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED