Business Insurance Account Associate

Marsh McLennan • Atlanta, GA

2d • Hybrid

About The Position

The Business Insurance Account Associate supports client service deliverables and account team members, helping with new business, renewal, and general service tasks. The role requires basic knowledge of the agency management system and available internal tools, and provides support to other Account Associates during high-volume periods. The associate works under the direction and guidance of a Unit Leader, Unit Manager, or Client Team. Applicants must be within driving distance of the Atlanta, Georgia office and able to commute there at least three days per week.

Requirements

• High school diploma required.
• 0–12 months of prior experience.
• Reliable and punctual.
• Developing active listening, verbal and written communication, and customer service skills.
• Developing attention to detail, urgency, and problem-solving abilities.
• Team player who is eager to learn.
• Developing basic prioritization and organizational skills.
• Understands the importance of strong carrier relationships; the role does not involve direct carrier interaction.
• Basic application of tools and resources.
• Basic application skills in Adobe and Microsoft Office products, including Outlook, Word, and PowerPoint; proficient in Excel.
• Willingness to learn and adopt MMA Core Values: Collaboration, Passion, Innovation, and Accountability.
• Obtain a Property Casualty Resident’s License within 90 days of hire.
• Meet the annual continuing education requirement.

Responsibilities

• Assist with client service deliverables aligned with assigned tasks.
• Support account team members across functions as needed.
• Assist other Account Associates during high-volume periods.
• Provide new business, renewal, and general service support.
• Enter agency management system data for new business, renewals, and special projects.
• Order and file loss runs.
• Generate certificate holder lists.
• Download E-Mods or request them from insurance carriers.
• Order flood zone information.
• Order ISO Prometrix reports.
• Issue certificates, evidence of property documents, and auto ID cards.

Benefits

• Medical, dental, and vision insurance.
• 401(k) and company match program.
• Company-paid life and disability insurance.
• Generous paid time off programs.
• Employee assistance program (EAP).
• Volunteer paid time off (VTO).
• Career mobility.
• Employee networking groups.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED