Senior Account Manager, Business Insurance

Marsh McLennan • Myrtle Beach, SC

21h • Hybrid

About The Position

As a Senior Account Manager on the Business Insurance team at Marsh McLennan Agency (MMA), you will manage relationships with clients, prospects, client teams, and producers to provide high-quality service and drive growth. Day-to-day work includes providing coverage analysis and risk management recommendations, negotiating coverage and pricing with carriers, preparing proposals, and resolving billing issues. You will also mentor Client Service Associates by developing their policy-checking skills and coverage knowledge.

MMA provides business insurance, employee health and benefits, retirement, and private client insurance solutions. The company combines the personalized service of a local consultant with the global resources of Marsh. Its culture emphasizes inclusive, flexible work, colleague well-being, professional and personal development, and meaningful work.

Requirements

• High school diploma or equivalent required.
• Minimum 5 years’ experience in Business Insurance.
• Property & Casualty license, or ability to obtain it within 90 days of employment.
• Insurance designations such as INS, AAI, or CISR, or demonstrated knowledge of Business Insurance coverages.
• Demonstrated ability to work with a diverse book of business and coverages involving multiple producers.
• Ability to learn, analyze, and solve problems.
• Excellent customer service skills for internal and external customers.
• Legal work authorization to work in the U.S. permanently and on an ongoing basis without sponsorship now or in the future.

Nice To Haves

• Associate or bachelor’s degree preferred.
• Experience using Sagitta and ImageRight and/or EPIC.
• Working toward CPCU, CIC, ARM, and/or AU designations, or able to demonstrate equivalent knowledge and ability.
• Excess and Surplus Lines experience.
• Habitational/Condo experience.

Responsibilities

• Manage relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth.
• Provide coverage analysis and risk management recommendations.
• Negotiate coverage and pricing with carriers.
• Prepare proposals.
• Resolve billing issues.
• Mentor Client Service Associates by developing their policy-checking skills and coverage knowledge.

Benefits

• Generous time off, including personal and volunteering time.
• Tuition reimbursement and professional development opportunities.
• Hybrid work.
• Charitable contribution match programs.
• Stock purchase opportunities.
• Robust benefits programs and resources supporting colleague well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED