Business Insurance Account Associate

Marsh•Atlanta, GA

2d•Hybrid

About The Position

Marsh Agency (MMA) is hiring a Business Insurance Account Associate to provide client service and account-team support. The role supports new business, renewals, and general service tasks, and assists other Account Associates during high-volume periods. Applicants must live within driving distance of the Atlanta, Georgia office and be able to commute there at least three days per week. The position works under the direction and guidance of a Unit Leader, Unit Manager, or Client Team.

Requirements

High school diploma required.
0–12 months of prior experience.
Reliable and punctual.
Developing active listening, verbal and written communication, and customer service skills.
Developing attention to detail, sense of urgency, and problem-solving abilities.
Team player who is eager to learn.
Developing basic prioritization and organizational skills.
Basic knowledge of an agency management system and available tools, including Reference Connect, Playbook, and MMA U.
Basic application skills with Adobe and Microsoft Office products, including Outlook, Word, and PowerPoint; proficient in Excel.
Property Casualty Resident’s License within 90 days of hire.
Meet the annual continuing education requirement.
Work under the direction and guidance of the Unit Leader, Unit Manager, or Client Team.

Responsibilities

Assist with client service deliverables aligned with assigned tasks.
Support account team members with functions as needed and assist other Account Associates during high-volume periods.
Provide new-business, renewal, and general-service support, including agency management system data entry and special projects.
Order and file loss runs; generate certificate holder lists; and download E-Mods or request them from insurance carriers.
Order flood-zone information and ISO Prometrix reports.
Issue certificates, evidence of property, and auto ID cards.