Business Immigration Consultant

Fragomen•Detroit, MI

About The Position

Fragomen’s Business Immigration Consultant provides the opportunity to make an immediate impact while receiving training, development, and long-term growth opportunities. The role works in an immigration-focused, dynamic environment and supports clients navigating global immigration matters. The position performs substantive, client-facing work in employment-based immigration, including independently preparing cases and filing petitions with government agencies. It involves case analysis, document gathering and review, drafting, case tracking, client intake, troubleshooting, and developing case strategies. The consultant communicates with foreign nationals, client contacts, and supervisors; meets deadlines and service-level agreements; and contributes to team productivity, hiring and training, process improvements, and the implementation of policy changes. The role also uses case-management, billing, reporting, and other technology tools while following firm standards and compliance protocols.

Requirements

Associate's degree or Paralegal certificate and 4 years of business immigration experience, or a bachelor's degree and 3 years of business immigration experience.
Strong knowledge of procedural requirements for various nonimmigrant and immigrant visa types and client processes.
Excellent written and verbal communication skills, including proofreading documents and drafting fluent, grammatically correct prose without AI engines.
Experience using computer systems, including Microsoft Word and Excel.
Ability and desire to contribute to a positive work environment, collaborate effectively, and promote teamwork.

Responsibilities

Perform substantive, client-facing case-related work requiring specialized knowledge of employment-based immigration matters.
Independently prepare cases and file petitions with government agencies, including gathering and reviewing documents, analyzing cases, and drafting materials.
Track case status using case-management and billing systems, run reports, and assist with case reviews.
Conduct client case intake, troubleshoot issues, establish case strategy, and recommend solutions and process improvements.
Prepare clear, well-organized written work that accurately applies immigration knowledge and problem-solving skills.
Communicate proactively with foreign nationals and client contacts, providing prompt and clear responses about case status and general inquiries.
Meet deadlines and service-level agreements, and communicate case progress, status, and escalations to a supervisor.
Assist with hiring and training new team members and identify ways to improve team productivity and office-wide projects.
Recognize immigration policy changes that may affect work and coordinate with leadership to incorporate changes into processes.
Use case-management, reporting, and other tools to manage data and information.
Contribute to team and individual productivity goals.
Follow firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance, including data privacy and Connect protocols.
Look for opportunities to improve quality, efficiency, and standardization of processes, products, and services.