Business Experience Plan & Administration Specialist Senior
About The Position
The Business Experience Plan & Administration Specialist Senior plays a critical role in shaping high-quality business and employee experiences by providing advanced administrative support, operational planning, and experience-driven process improvement. This role partners closely with leadership and cross functional teams to design, execute, and continuously improve business experience plans while managing complex administrative functions with a high degree of independence and judgment. You will be expected to operate as a trusted advisor, proactively identifying opportunities to enhance efficiency, consistency, and experience across programs, meetings, communications, and operational workflows.
Requirements
- Experience supporting senior leaders or executive teams.
- Background in employee experience, business operations, program management, or corporate events.
- Familiarity with project management tools (e.g., Planner, Smartsheet, Asana).
- Experience with process improvement or Lean methodologies.
- Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Business Development
- Business Intelligence (BI)
- Competitive Advantages
- Competitive Strategies
- Data Integration
- Data Mining
- Strategic Planning
Responsibilities
- Supports one or more line of business initiatives to understand, analyze, develop and implement key line of business solutions that will drive business objectives.
- Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
- Understands the business problem, identifies complex issues and prepares and executes a planned approach for one or more line of business initiatives.
- Defines and obtains data collection, research and reporting activities for assigned line of business initiatives.
- Conducts research, analyzes and recommends solutions for key initiatives.
- Works with key decision makers to ensure cross-business and cross-functional alignment and synergy.
- Serves as subject matter resource and advocate that understands and implements best practices and learning plans to meet business objectives.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level
- years of service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
