Business Experience & Plan Manager

PNC Bank • Pittsburgh, PA

1d • Onsite

About The Position

As a Business Experience & Plan Manager within PNC's Technology - Presidents CIO Group/Collaboration & Enablement organization, you will serve as a strategic and tactical leader, balancing long-term vision with hands-on execution. You will be responsible for driving strategic reporting requests, leading workforce strategy analysis, developing standardized templates, ensuring collaboration across teams, facilitating working sessions, acting as a strategic change agent, managing and driving execution of strategic reporting efforts, and partnering across multiple organizational levels. This role also involves creating clear, well-structured presentations and supporting transformation planning and execution initiatives.

Requirements

• University / college degree, with 5+ years of industry-relevant experience.
• At least 3 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Competitive Advantages
• Competitive Strategies
• Data Integration
• Data Mining
• Strategic Planning

Responsibilities

• Drives numerous strategic reporting requests, including both regularly scheduled and ad hoc deliverables
• Produces weekly, monthly, and quarterly strategic reporting for multiple audiences, spanning up to the PNC President
• Leads workforce strategy analysis and supports execution of related initiatives
• Develops standardized templates to drive consistency across all Lines of Business and data teams within the President’s CIO Group
• Ensures collaboration and alignment across multiple teams to present a single, cohesive view from the President’s CIO Group
• Facilitates working sessions with diverse stakeholders to communicate insights, explain strategy, and drive organizational change
• Acts as a strategic change agent, delivering incremental tactical improvements as well as large-scale transformation initiatives
• Manages and drives execution of strategic reporting efforts, including direct oversight of a small team (2–3 team members)
• Partners across multiple organizational levels, tailoring messaging and presentations based on audience needs
• Creates clear, well-structured presentations that can be effectively facilitated by others
• Supports transformation planning and execution initiatives across the organization
• Coordinates and supervises cross-functional teams to improve line of business planning methods.
• Executes key line of business initiatives and growth strategies and programs that will drive business objectives.
• Demonstrates commitment to quality by delivering customer focus, appropriate risk management practices and leadership standards to customers and/or internal partners.
• Responsible for executing and implementing business planning processes.
• Designs strategic plans based on forecasts, and provides improvement recommendations.
• Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts.
• Identifies and executes opportunities that add value to the business and to achieve business goals.
• Consults with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Leads a team that develops and implements best practices and learning plans to meet business objectives.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager