Business Experience Plan & Administration Advisor Senior

PNC•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience Plan & Administration Advisor Senior within PNC's Tech Resource Group organization, you will be based in Pittsburgh, PA. As a Business Experience Plan & Administration Advisor Senior you will define clear expectations for processes, stakeholder responsibilities, and supplier engagement to ensure consistent execution across teams. Also leading change management efforts by guiding stakeholders through process updates, communicating impacts effectively, and supporting adoption of new ways of working to drive sustainable improvements. Indirectly leads cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations. Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals. Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy. Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

Requirements

Experience supporting senior leaders or executive teams.
Background in employee experience, business operations, program management, or corporate events.
Familiarity with project management tools (e.g., Planner, Smartsheet, Asana).
Experience with process improvement or Lean methodologies.
Roles at this level typically require a university / college degree.
Industry relevant experience is typically 8+ years.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.
Business Development
Business Intelligence (BI)
Competitive Advantages
Competitive Strategies
Data Integration
Data Mining
Strategic Planning
Accuracy and Attention to Detail
Analytical Thinking
Business Process Design
Data Gathering and Analysis
Effective Communications
Influencing
Planning: Tactical, Strategic
Problem Solving
Strategic Thinking

Responsibilities

Define clear expectations for processes, stakeholder responsibilities, and supplier engagement to ensure consistent execution across teams.
Lead change management efforts by guiding stakeholders through process updates, communicating impacts effectively, and supporting adoption of new ways of working to drive sustainable improvements.
Indirectly lead cross-functional teams to improve business planning methods.
Execute key line of business initiatives and growth strategies and programs that will drive line of business objectives.
Demonstrate commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
Lead execution and implementation of business planning processes.
Design strategic plans based on forecasts, and provide improvement recommendations.
Understand business direction and needs and develop solutions, roadmaps and assessment of potential business impacts.
Identify and execute opportunities that add significant value to the business and to achieve business goals.
Consult and influence key decision makers to ensure cross-business and cross-functional alignment and synergy.
Serve as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service