Business Engagement Coordinator
About The Position
The Business Engagement Coordinator is housed within the City of Milwaukee’s Department of City Development (DCD) and works directly with the DCD Commissioner’s Office and Economic Development staff. The role implements strategic employer engagement activities to grow job opportunities and placements through business expansion and retention. The coordinator designs strategies and builds relationships with local businesses to identify workforce and related needs and connect employers with available workforce and economic development resources and programs. The position promotes Employ Milwaukee and the City of Milwaukee’s resources, programs, services, and value proposition to employers and community stakeholders. It develops and maintains employer relationships, gathers and analyzes labor market and business intelligence, monitors business activity, and identifies opportunities for workforce development engagement and partnership. The coordinator also supports executive-level business engagements, organizes employer roundtables, prepares communications and briefing materials, and manages follow-up to advance commitments and opportunities. The role has no supervisory responsibilities.
Requirements
- Bachelor’s degree in business administration, economics, public administration, workforce development, economic development, communications, sales and marketing, or a related field; an equivalent combination of education and relevant experience may be considered.
- At least 3 years of experience in sales or marketing, job placement services, workforce development, economic development, or business administration.
- Driver’s license.
- Experience with and capability to use Microsoft Office Suite, Teams, and data entry.
- Strong relationship-building and interpersonal skills, including the ability to interact effectively with individuals from diverse socioeconomic and cultural backgrounds.
- Strong written communication skills for policies, narratives, reports, articles, presentations, and correspondence.
- Excellent oral communication skills, including the ability to make persuasive presentations to employers and external partners.
- Knowledge of labor market data and ability to analyze and communicate labor market data and business information to a variety of audiences.
- Ability to work effectively with business leaders, government officials, community organizations, and internal staff.
- Strong organizational and planning skills, including the ability to manage multiple priorities, meetings, events, projects, workflows, and competing challenges under pressure.
- Ability to exercise sound judgment, discretion, professionalism, and diplomacy when representing the organization and working with public- and private-sector stakeholders.
- Ability to maintain confidentiality.
Responsibilities
- Promote Employ Milwaukee and the City of Milwaukee by communicating their workforce and economic development resources, programs, services, and value proposition to employers and community stakeholders.
- Cultivate employer relationships to identify workforce needs, develop strategic partnerships, and increase employer engagement and placement opportunities for program participants.
- Strengthen existing and develop new business relationships in collaboration with Employ Milwaukee Business Services staff and external partners.
- Coordinate business visits and employer engagements for City of Milwaukee and Employ Milwaukee executive leadership, including preparing background information, briefing materials, agendas, talking points, and follow-up communications.
- Organize and facilitate business roundtables to identify workforce challenges, emerging trends, hiring needs, and collaboration opportunities.
- Analyze labor market and business intelligence using Labor Market Information data and real-time input from employers and other stakeholders.
- Monitor business activity in Milwaukee, including relocations, expansions, investments, and new operations, and identify opportunities for City participation and workforce development partnerships.
- Prepare timely communications and briefing materials about significant business activity, employer engagements, workforce trends, and economic development opportunities for City officials.
- Provide staff support to City leadership at business roundtables, employer visits, economic development functions, community events, and other strategic engagements.
- Identify emerging employer and industry needs and communicate trends and opportunities to internal teams to inform program development, employer services, training strategies, and placement activities.
- Coordinate follow-up and relationship management after employer meetings, business visits, roundtables, and other engagements.
- Develop and maintain a record of business and community contacts supporting employer engagement, workforce development, and economic development objectives.
- Perform other duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
