Business Development Specialist

Servpro•Manchester, TN

12d•Onsite

About The Position

SERVPRO Team Ridner is hiring a relationship-driven business development professional to grow its commercial and residential referral network across Coffee, Franklin, Warren, Bedford, Lincoln, Marshall, and Moore Counties. The role inherits an established territory and existing referral relationships, with a focus on strengthening partnerships and developing new business opportunities among insurance professionals, property managers, business owners, healthcare facilities, municipalities, schools, contractors, and other community partners. The position combines office work with extensive local travel and community networking. The representative plans daily sales routes, meets with clients and prospects, manages territory activity, tracks customer interactions, pursues monthly sales objectives, and supports commercial clients with customized SERVPRO Emergency Ready Plans. The company provides hands-on coaching, paid training, and opportunities for professional development and career advancement. Compensation includes a $52,000 annual base salary and quarterly performance bonuses based on qualified referral sales, with stated target first-year earnings of approximately $60,000 or more.

Requirements

At least two years of B2B outside sales experience.
Excellent communication and relationship-building skills.
Strong customer service skills.
Self-motivated and results-driven.
Highly organized with excellent time management skills.
Comfortable using Microsoft Office and CRM software.
Valid driver's license with an acceptable driving record.

Nice To Haves

Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
Experience in restoration, construction, property management, insurance, or other service industries.
Strong business and financial acumen.

Responsibilities

Attend daily team meetings and coaching sessions.
Plan and execute daily sales routes and prepare for client meetings and prospecting activities.
Prioritize daily objectives and complete reporting and administrative tasks.
Build and maintain relationships with referral partners.
Identify and develop new business opportunities.
Execute a structured territory management plan.
Document customer interactions and sales activity.
Develop and achieve monthly sales objectives.
Conduct client appreciation activities and follow up to ensure customer satisfaction.
Present SERVPRO Emergency Ready Plans (ERP) to commercial clients.
Gather facility information and emergency response data.
Develop customized preparedness plans for commercial clients.
Conduct follow-up visits to maintain relationships and readiness.
Coordinate continuing education events.
Attend networking functions and community events.
Participate in professional associations and represent SERVPRO Team Ridner throughout the community.