About The Position

Sustainment is hiring a Business Development Representative (BDR) to generate pipeline by calling procurement, supply chain, and operations leaders at manufacturers, primarily OEMs in industrial manufacturing and aerospace and defense. The BDR will be the first voice these prospective customers hear from Sustainment and will open conversations, uncover sourcing challenges, and book qualified meetings for Account Executives. Cold calling is the core of the role, with daily high-volume outbound call blocks, especially in the morning to align with buyers’ schedules. The role also uses personalized email, LinkedIn, and voicemail as part of multi-channel outreach. Sustainment is an AI-native software platform that helps U.S.-based manufacturers find and work with suppliers. The company is developing a System of Action for modern supply chains, using AI and a verified network of more than 120,000 American manufacturers. The BDR will help scale the go-to-market operation and contribute market feedback that informs Sales, Marketing, and Product. This is a quota-carrying role with a competitive base salary, uncapped commission, and an on-target earnings structure. Sustainment offers coaching, call reviews, playbooks, and training on manufacturing, procurement, and its AI platform. The role is an opportunity to contribute during a growth stage and support the company’s mission of mobilizing American manufacturing. Full-time employee benefits include medical, dental, and vision coverage, paid time off, company holidays, and 401(k) matching. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • At least 2 years of experience as a BDR, SDR, or in another sales role; B2B SaaS experience is preferred.
  • Demonstrated comfort with high-volume cold calling and a track record of meeting goals.
  • Comfort selling to mid-market accounts with multiple stakeholders and longer sales cycles.
  • Clear, confident communication by phone and in writing.
  • Strong organization and time-management skills across multiple accounts.
  • Experience with sales engagement and CRM tools such as ZoomInfo, Nooks, and HubSpot.
  • Willingness to start early to match buyers’ schedules.
  • Must be authorized to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

  • Exposure to manufacturing, supply chain, procurement, industrial distribution, or aerospace and defense.
  • Experience selling B2B SaaS or AI products.
  • Military service or a veteran background.
  • Bachelor’s degree or equivalent experience.

Responsibilities

  • Run high-volume daily outbound call blocks into target manufacturing accounts; cold calling is the core of the role.
  • Start conversations with procurement and supply chain leaders, uncover sourcing challenges, and book qualified meetings for Account Executives.
  • Work target account lists, identify relevant contacts within manufacturers and business units, and pursue new-logo opportunities.
  • Run multi-channel outreach sequences using calls, personalized email, LinkedIn, and voicemail.
  • Research accounts and relevant triggers, then tailor outreach to each buyer persona and industry pain points.
  • Qualify opportunities by asking about RFQ volume, supplier risk, cost pressure, and current tools; document and hand off opportunities clearly.
  • Log activities and outcomes in Nooks and HubSpot.
  • Share customer feedback, objections, competitor information, and emerging market needs with Sales, Marketing, and Product.
  • Meet or exceed weekly activity goals and monthly pipeline targets.

Benefits

  • Medical/health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Unlimited paid time off
  • Company holidays
  • Competitive base salary, uncapped commission, and an on-target earnings structure
  • Hands-on coaching, call reviews, playbooks, and training
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