Business Development Representatives

CareerPaths NW•Tacoma, WA
•Onsite

About The Position

Our client is a well-established provider of HVAC and plumbing services, committed to delivering exceptional maintenance solutions to clients across a defined geographical territory. They offer a comprehensive benefits package, including employer-paid Medical, Dental, and Vision insurance, a 401(k) plan, and a $700 monthly car allowance. As a Business Development Representative, you will play a pivotal role in driving revenue growth by selling HVAC and plumbing maintenance agreements. This is an exciting opportunity for a motivated sales professional to make a meaningful impact within a dynamic and growing organization.

Requirements

  • Excellent interpersonal and persuasive communication skills (verbal and non-verbal).
  • Self-motivated with the ability to work independently and stay driven.
  • Ability to manage ongoing accounts while simultaneously capturing and closing new business.
  • Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
  • Strong organizational and time management skills.
  • Solution-oriented mindset with active listening capabilities.
  • High emotional intelligence.
  • Minimum of 2 years of outside sales and customer service experience.
  • Minimum of 2 years of cold calling, warm calling, and high-volume prospecting experience.
  • Demonstrated history of meeting or exceeding sales quotas.
  • Ability to see, hear (either naturally or with correction), and speak clearly.
  • Ability to meet physical requirements including sitting, standing, gross and fine motor manipulation, climbing ladders, navigating attic and small access spaces, and heavy lifting.
  • Comfortable navigating heights and unclean spaces.

Nice To Haves

  • 2+ years of experience with mechanical systems and/or field experience in HVAC systems (preferred).
  • A college or technical degree is preferred.

Responsibilities

  • Identify, sell, and negotiate HVAC/Plumbing service maintenance agreements within an assigned territory.
  • Estimate, generate, and present effective sales proposals to new and existing clients.
  • Assess clients' overall energy and operational costs, demonstrating how available services can reduce expenses.
  • Meet and exceed sales activity schedules as set by a Sales Manager.
  • Schedule and conduct customer service meetings to ensure ongoing client satisfaction.
  • Negotiate contract renewal increases or changes on a monthly basis.
  • Generate a minimum of $150,000 in annual preventative maintenance sales.
  • Maintain an active sales funnel of at least $100,000.
  • Maintain a schedule of five first appointments each week for new preventative maintenance sales.
  • Propose a minimum of five new preventative maintenance agreements each month.
  • Maintain a customer retention rate of at least 94%.
  • Develop new clients through networking and seeking referrals from current clients.
  • Resolve client complaints with fast, solution-oriented thinking.
  • Build positive rapport with clients and colleagues to foster constructive and effective relationships.
  • Participate in department meetings and submit required reports (e.g., expense reports, sales reports, activity logs, and business plans) in a timely manner.
  • Uphold and actively contribute to core values of Reliability, Advocacy, Collaboration, Integrity, and Safety.
  • Understand, accept and support the organization's Mission Statement, Operating Guidelines, Operational Beliefs, and Customer Commitment.
  • Perform additional tasks as assigned.

Benefits

  • Employer-paid Medical insurance
  • Employer-paid Dental insurance
  • Employer-paid Vision insurance
  • 401(k) plan
  • $700 monthly car allowance
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