Business Development Representative (BDR) - LATAM

SolarWinds • Charlotte, NC

4d

About The Position

SolarWinds is seeking an outbound Business Development Representative (BDR) for LATAM. The BDR proactively identifies, researches, and engages key stakeholders within targeted enterprise and mid-market accounts, creating opportunities rather than waiting for inbound interest. The role uses AI-assisted prospecting tools, Outreach, and Salesforce to generate interest in SolarWinds solutions and partner with global sales teams.

The representative conducts outbound campaigns across phone, email, and social channels; maps and researches accounts; delivers brief product demonstrations to technical audiences; and qualifies prospects before handing meetings to Sales Representatives. The role also maintains Salesforce records, provides pipeline forecasts, and shares customer feedback and market trends with Marketing and Product teams.

Success is measured by qualified leads accepted by Sales, outbound activity, meeting conversion, and generated pipeline value. SolarWinds describes itself as a people-first company focused on helping customers accelerate business transformation with simple, powerful, and secure solutions.

Requirements

• At least 3 years of experience in outbound sales, lead generation, or business development; SaaS or IT infrastructure experience is preferred.
• Self-starter energized by cold outreach and able to handle rejection with resilience and a professional, positive attitude.
• Exceptional verbal and written communication skills, including the ability to simplify complex technical concepts into value-based stories.
• Proficiency with Salesforce, Outreach or similar sales engagement platforms, and AI-assisted prospecting tools.

Nice To Haves

• Genuine interest in IT monitoring and database management, with the ability to learn quickly.
• Ability to prioritize territory accounts using data and research.
• Collaborative team player who shares effective practices with the broader BDR team.

Responsibilities

• Execute high-volume, high-quality outbound campaigns using phone, email, and social channels.
• Use AI-driven prospecting tools to identify intent signals and tailor outreach to customer pain points.
• Research target accounts, identify decision-makers, and understand their technology stacks and business challenges.
• Conduct brief product demonstrations that show technical audiences how SolarWinds solutions address infrastructure or database challenges.
• Qualify prospects using established frameworks such as BANT or MEDDIC before handing opportunities to Sales Representatives.
• Maintain Salesforce CRM hygiene and submit weekly and monthly pipeline commits.
• Collaborate with the sales team to ensure a smooth transition of opportunities.
• Provide Marketing and Product teams with feedback about recurring customer objections and emerging market trends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed