Business Development Representative (BDR) - LATAM

SolarWinds • Charlotte, NC

3d

About The Position

SolarWinds is hiring an Outbound Business Development Representative to support LATAM. The role proactively identifies, researches, and engages stakeholders at targeted enterprise and mid-market accounts, creating sales opportunities through outbound outreach rather than waiting for inbound inquiries. The BDR uses AI-assisted prospecting tools and platforms such as Outreach and Salesforce to tailor communications, spark interest in SolarWinds solutions, and work as a strategic partner to global sales teams.

The position combines account research, high-volume multichannel prospecting, brief product demonstrations, lead qualification, pipeline management, and market feedback. The BDR is expected to explain technical value to technical audiences, maintain accurate CRM records, and collaborate with Sales, Marketing, and Product teams. Success is measured through qualified leads accepted by Sales, outbound activity, meeting conversion, and generated pipeline value.

Requirements

• At least 3 years of experience in outbound sales, lead generation, or business development; SaaS or IT infrastructure experience is preferred.
• Self-starter energized by cold outreach and able to handle rejection with resilience and a professional, positive attitude.
• Exceptional verbal and written communication skills, including the ability to simplify complex technical concepts into value-based stories.
• Proficiency with Salesforce, Outreach or similar sales engagement platforms, and AI-assisted prospecting tools.

Nice To Haves

• Genuine interest in IT monitoring and database management, with the ability to learn technical topics quickly.
• Ability to prioritize territory accounts using data and research.
• Collaborative approach and willingness to share effective practices with the BDR team.

Responsibilities

• Execute high-volume, high-quality outbound campaigns through phone, email, and social channels.
• Use AI-driven prospecting tools to identify intent signals and tailor outreach to customer pain points.
• Research targeted accounts, identify decision-makers such as IT Managers, DBAs, and DevOps Leads, and understand their technology stacks and business challenges.
• Conduct brief product demonstrations that show technical audiences how SolarWinds can address infrastructure or database challenges.
• Qualify prospects using established frameworks such as BANT or MEDDIC.
• Maintain Salesforce CRM hygiene and submit weekly and monthly pipeline commits.
• Collaborate with Sales Representatives to ensure a smooth transition of opportunities.
• Share customer objections and emerging market trends with Marketing and Product teams.
• Contribute to team learning by sharing effective approaches with the broader BDR team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed